Hotel Riu Plaza New York Times Square
305 West 46th Street, Near Broadway, New York, NY 10036, United States
Rating
4.4
Travelers Choice
2021
Price Level
$$$$
Rooms
647
Pets
No
30
Jun
Hotel Riu Plaza New York Times Square, New York
Hotel Riu Plaza New York Times Square
This fashionable and modern hotel, located near the centre of New York, offers the most comprehensive facilities in the heart of Manhattan. It is situated next to the most famous theatres of Broadway and minutes from famous landmarks such as Central Park, Rockefeller Center, Empire State Building, Carnegie Hall and the luxury shops of Fifth Avenue. Outstanding location in the centre of the famous "Restaurant Row" guarantees a perfect stay in the Big Apple and allows guests to enjoy the hectic life of the city and its best cultural and leisure activities. Moreover, Grand Central Terminal and Penn Station are only a few minutes away. Guest rooms boast a contemporary style and count with floor-to-ceiling windows providing plenty of natural light while there are a wide range of useful facilities such as a gym and several meeting rooms.
Price & Availability
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Overall
Excellent
4.4
2218 reviews
5
2614
4
1528
3
385
2
158
1
168
Customers Review
Location 4.5
Cleanliness 4.6
Comfort 4.4
Neighborhood 4.7
Amenities 4.4
Condition 4.5
Recomendation 82%
“2nd night here. So far so good. Only here for a work seminar which is in the hotel so I was not able to go around much. A lot of international tourists stay in this hotel which is nice and different.Everything you might need seems to be walking distance from shopping, to buffalo wild wings or dim sum, and bars”
— Christopher See
“DO NOT STAY HERE!! We are currently staying at this hotel for 4 nights and the staff is Out of this world with rudeness. Coming from Miami I saw this hotel and was in shock of how amazing it looked and how happy everyone was in pictures but I get here and it's just issue after issue. The room is disgusting, there are signs of mold and lack of care from RUI. Then when speaking with someone regarding this they do nothing for assistance. Finally the icing on the cake is that I come in they see I have a 6 year old sleeping in my arms and I go to my room and key doesn't work, I have to go down to the lobby not once or two times but 3 times so I can get into my room because there key wasn't working while getting attitude from staff.”
— Edward Carrillo
Overall Excellent, 4.4
Location 4.5
Cleanliness 4.6
Comfort 4.4
Neighborhood 4.7
Amenities 4.4
Condition 4.5
Recomendation 82%
Marcos Motta
Feb 10, 2022
4
Agradável. Limpo e novo, ao contrário da grande maioria dos hotéis de NY, com seus carpetes cheios de ácaros e fedorentos. Bom café da manhã, que é um grande diferencial porque a maioria dos hotéis não oferecem. Fica a desejar o atendimento na recepção. Atendimento frio e com pouca atenção. Deveria , pela quantidade de brasileiros, ter alguém que falasse português. Se existe não vi em momento algum.
Jose Antonio Ferreira
Feb 10, 2022
4
Excelente localização, bom quarto. Bom pequeno almoço. Hotel enorme com grande rotacao de pessoas. No entanto, staff da recepção pouco simpático. Atenção às taxas (fees) que cobrem pelas instalações mesmo q não as utilizamos!! Incrível. Peçam informações antes de reservar para não serem surpreendidos como nós.
Daniel de Moura
Feb 10, 2022
4
Hotel muito confortável, muito bem localizado, com um excelente café da manhã. Tivemos um problema com nossos cartões chave, que algumas vezes não funcionaram direito. fomos muito bem atendidos durante nossa estadia, principalmente pela Natália, que nos atendeu em português e sempre pronta a resolver tudo. Porém, ao fazer o checkin, a atendente Alia não foi lá muito simpática, nos deixando uma péssima impressão. No final o saldo foi bastante positivo, e recomendo o hotel para quem for se hospedar em NY.
Lidia Leme
Feb 10, 2022
5
Adorei o hotel! Bem localizado,perto da Time Square, metrôs,bares, restaurantes e teatros! Ambientebonito, bem decorado, limpo e organizado! Caféda manhãcom muitas opções! Quarto sem carpete, silencioso,limpo e com frigobar! Realmente adorei nossa escolha! Recomendo!
Joe Mckone
Feb 03, 2022
4
Stayed here for 6 nights. Hotel rooms are decent with good views of the city and staff are pretty helpful when I needed some questions answered. Rooms are made on a daily basis without asking which I find is rare nowadays. The breakfast quality is what lets this hotel down big time unfortunately. Literally everything is of the cheapest quality and is drenched in oil and just tastes of salt.
Axlor Riezu
Feb 03, 2022
5
Es el mejor hotel en el que he estado en NY. Creo que salvo el tamaño de las habitaciones (un poco pequeñas) cumple como un 4 estrellas de España cosa rara en Manhattan. El desayuno es exactamente lo mismo siempre pero tiene variedad así que le pondría una nota de 6 o 7 sobre 10. Está a pocos pasos de times Square, la gente muy servicial, el WiFi funciona bien,... Sería mi primera opción si volviera a la ciudad.
Gigi Hozimah
Jan 30, 2022
4
Went there for one night! The location is good if you need to be near time square. It was clean with a nice view to the city! My only complaint is that although is nice to have the breakfast included it should not be everyone show up for breakfast fast in the same time! Is very crowded in the breakfast cafe, they check your vaccination card and Id as you go to have breakfast, why don’t just do that as the guests check in? Overall is a good hotel for a quick trip.
Leo Iglesias
Jan 30, 2022
5
I went to NYC for the first time to celebrate my birthday. Having stayed at other Riu hotels undecided to stay at the Riu Plaza Manhattan but since the hotel has not been opened I was bumped to the Riu Plaza New York Times Square. Since the moment I arrived I was provided with great customer service (kudos to Lori Anne in customer service). Even though I arrived before 4 pm my room was ready and they gave me the keys right away. The room was small but super clean and with great view from the 23rd floor. My breakfast was included and I've got to say, the continental breakfast was really good. Plenty of food for all tastes. If you are fully vaccinated you can eat at the restaurant and if you are not you can request it to be boxed and then you pick it up. The only thing I would like to point out is that during my stay I had no housekeeping service. But since I only went for 2 nights that was not a big deal. The location is amazing, just a couple of blocks from times square. Thanks a lot for a great weekend and I hope to see you soon I'm the near future.
Valerie Ripley
Jan 20, 2022
5
Very nice hotel. We are very impressed with the breakfast buffet! Only drawback is, there's is no privacy AT ALL in the bathroom. The door is sliding, and doesn't lock, and you can see into the bathroom even with the door slid closed. You can hear everything. Also can see the silhouette of anyone taking a shower. For this alone, we probably won't be back.
Enrique Peralbo
Jan 20, 2022
5
Un fantástico hotel de cadena española. Tienes asistencia en español, instalaciones modernas y muy bien cuidadas. Lo mejor la situación, a unos pocos minutos andando de Times Sq y en la zona tienes todo tipo de bares y restaurantes. Es de los pocos hoteles que te incluye el desayuno que es tipo buffet muy variado y espectacular
Jaime Lozada
Jan 20, 2022
3
Vuelvo a repetirlo . Puede del el lugar más lindo del mundo pero si los trabajadores no te atienden bien no lo es . Se siente una vibra mala con los trabajadores . No sonríen . Piensan que te están haciendo un favor y no es así . Ellos eligen donde estar y nosotros somos clientes que tenemos el derecho de ser tratados al 100% bien .
Monica Ivette Flores Echeverria
Jan 20, 2022
5
El hotel está muy céntrico, todos son muy amables, la vista es preciosa. Tienen desayuno bufet por 20 dólares, no es muy amplio el menú pero tiene lo básico, huevo, hot cakes, tocino, quesadillas, pan dulce, carnes frías…
Theresa Ortiz
Jan 10, 2022
2
The hotel has a beautiful lobby and the room decor is nice, however the rooms are made extremely small. I have stayed in many hotels in Times Square, the rooms have been much bigger than here. Our bathroom needed to be resupplied with toilet paper, called front desk and they had the nerve to say they didn’t have any to send up. For a 3 night stay, paying over $1800.00 they better have toilet paper. Took another phone call for them to finally bring a roll up.
Edward Carrillo
Jan 10, 2022
1
DO NOT STAY HERE!! We are currently staying at this hotel for 4 nights and the staff is Out of this world with rudeness. Coming from Miami I saw this hotel and was in shock of how amazing it looked and how happy everyone was in pictures but I get here and it's just issue after issue. The room is disgusting, there are signs of mold and lack of care from RUI. Then when speaking with someone regarding this they do nothing for assistance. Finally the icing on the cake is that I come in they see I have a 6 year old sleeping in my arms and I go to my room and key doesn't work, I have to go down to the lobby not once or two times but 3 times so I can get into my room because there key wasn't working while getting attitude from staff.
Jacques Rocca
Jan 10, 2022
5
Me pareció un excelente hotel, que superó plenamente las espectativas que traía previamente.Limpio, moderno, habitaciones muy bien amobladas y equipadas, con excelentes baños. Las vistas desde las habitaciones y pasillos son fabulosas.Los ascensores modernos, rápidos y numerosos. El salón donde sirven un excelente desayuno buffet, es super amplio y con cantidad de plazas para muchísimos huéspedes.El personal siempre muy atento y amistoso.Se loa recomiendo plenamente.
Alfredo Cedeño
Jan 10, 2022
3
Este hotel ofrece un desayuno buffet al público en general a un precio atractivo, pero su personal con poca cortesía y aires discriminatorios hace saber a quien le provoca que el desayuno es solo para sus huéspedes. Ciertamente no tenía ánimos de dar un espectáculo frente a mi familia y por ello me retiré.Había considerado reservar allí para nuestra próxima visita, pero ante semejante despropósito... les aseguro que hay mejores opciones, y con mejores vistas, en los alrededores.
Martha Fulleresa
Dec 30, 2021
5
Excellent in all aspects. Cleanliness, comfort, attention, breakfast, I found it to be an excellent hotel, which fully exceeded my expectations. Clean, modern, very well furnished and equipped rooms with excellent bathrooms. The views from the rooms and hallways are fabulous. Great stay! Excellent breakfast selection. Kudos to Front desk manager Jose for helping with my extended stay.
Modern, fast and numerous elevators. The room where they serve an excellent buffet breakfast is super spacious and with plenty of seats for many guests. The staff are always very attentive and friendly. I highly recommend it.
Thanks
Leandro Lopes
Dec 10, 2021
5
Excelente hotel, com um café da manhã bem completo.
Alan Goostray
Dec 10, 2021
5
Friendly front end staff, clean rooms, very comfortable bed, quiet room, plenty of towels and HOT water. Bag drop off available for check in and after check out.Perfect TS location.The breakfast buffet is a great way to start the day.Large food selection.Get there early as it fills up quickly.Will stay at this hotel again.Staff was adhering to mask wearing.
Tere GB
Dec 10, 2021
4
Nice clean room. Helpful front desk staff. Would give it a 5 star if I would’ve stayed longer. Good location in restaurant row. One of the better hotels in NYC in the center of everything. Easy access to trains, attractions, Central Park, Bryant park and Times Square. Would recommend.
J. Molina
Dec 10, 2021
5
En líneas generales para ser NY está bastante bien el hotel. El desayuno tiene muchas opciones para elegir y reponen a menudo. Se notan ciertos detalles de un hotel de una cadena española. El personal hay un poco de todo, los hay más simpáticos y menos. La gente de la cafetería muy amable. El tema de los ascensores es brutal en hora punta al ser un establecimiento masificado. Baño limpio y correcto. El uso de la calefacción un caos. La situación es muy céntrica y puedes ir andando a todos sitios en manhattan.
Iban Monje Gorrochategui
Dec 10, 2021
5
Hemos estado una semana en noviembre de 2021 y la experiencia ha sido fantástica. De todos los hoteles en los que hemos estado en NY este es el que más nos ha gustado. La ubicación es perfecta, las habitaciones muy limpias y cómodas, con espacio, y la atención del personal fabulosa. Hablan español e inglés. Merece la pena cogerlo con desayuno, es buffet libre, muy completo.
Tereza Jandová
Nov 23, 2021
5
Best stay ever! 🤩 We even extended our stay because we couldn’t leave 😂
Our room / studio had amazing view! We stayed at 28th floor.
Everyone was very nice, breakfast delicious- lots of choices, fresh vegetables and fruit, warm and cold options (it does fill up quickly so it’s better to go earlier, but even then it was very fast).
We went for our honeymoon and we want to make it a tradition for every year, it was really exceptional.
Enrique Bolonio
Sep 14, 2021
5
hotel en medio de nueva york , muy bien comunicado y en todo el centro , no se puede pedir mas
Olga Valenzuela
Sep 13, 2021
5
Excellent hotel, delicious breakfast, perfect location two block away from Time Square, many restaurants walking distance with many choices to eat. The room was very nice clean every day, and they are spacey, very comfortable bed and the room temperature good AC, water in your room with no problem, nice staff and concierge and service. I recommend to just pack very comfortable shoes to walk to some of the closest sights, we learned how to ride the subway but just have your phone charge and be safe, we preferred to just not walk at night that is what the local recommend. I we were there in July, 2021, very hot but we really had an excellent time, we want to go back soon!
Edgar Moreno
Sep 09, 2021
5
Overall experience....excellent!!! Staff if very kind and helpful. Love their professionalism...very knowledgeable. Their breakfast buffet is phenomenal. The location is great....just a couple blocks away from Times Square and several blocks away from central park. Great views of the city all around. Really recommend the stay at this hotel 👌 We enjoyed it greatly!
María Lucrecia Botteri
Sep 07, 2021
5
Muy lindo, excelente cocina y muy buena atención
Dina Phoenix
Sep 07, 2021
5
Excellent place!Fantastic location; Restaurant Row. Loved that vax cards were requested for breakfast in hotel and every restaurant on the block.Great views!Thanks to the staff for a wonderful time and thank you, Julian, for arranging the transportation to the airport. Highly recommended!See you again next year!
Julia Palasio
Sep 07, 2021
5
Super clean, nice room, friendly staff and delicious breakfast.Also, they were verycareful about the covid. I loved my stay.
Liliana López Luján
Aug 31, 2021
5
Excelente ubicación, pasarán muy buen tiempo invertido en una gran ciudad!!!
Carmen Cruz
Aug 31, 2021
5
Great service. Breakfast buffet was very well organized and had many different choices. Restaurant was great. Food was delicious. Quiet rooms. Would definitely recommend. Will look for a Riu hotel next time we travel.
Krishnan Kumar
Aug 23, 2021
5
Great location, Excellent Lobby. Hotel gives high priority for cleanliness, Breakfast was super. Staff check for Vaccination proof for indoor dining to keep their customers safe. Very nice room. Would love to stay again!
Berenice Montes E
Aug 20, 2021
5
Llevamos casi 7 días aquí y hemos recibido una atención de primer nivel! Habitaciones,limpieza,desayuno,atención del personal, TODO EXCELENTE...Lo supere recomiendo
Marisabel Moreno Indaburo
Aug 20, 2021
4
Buena ubicacion del hotel,cómodas habitaciones, su lobby es amplio, el ingreso lo considero tarde pero es la hora que tienen para todos los hoteles en estados unidos recien puedes usar las habitaciones a las 4 de la tarde, mientras te ofrecen un lugar donde dejar tu equipaje mientras das un paseo, te ofrecen un desayuno bufet muy bueno que vale la penaincluirlo, hay horas en que se llena el lugar del desayuno y debes hacer cola para su ingreso, si vas con familia, deben estar todos presentes para asignarte la mesa de lo contrario te hacen a un lado y sigues en la espera.
Lady Tatiana Urrego T.
Aug 20, 2021
5
Lo máximo... A una cuadra de Time Square varias estaciones de subway a los alrededores, restaurantes y bares al cruzar la calle, tiendas de regalos y todo lo que necesitas a un solo paso.... El lugar es hermoso mi habitacion era justo lo que necesitaba para el viaje pero lo mejor de todo EL DESAYUNO!!! es tipo buffet y tiene mucha variedad..Diferentes tipos de huevos de panes de quesos carnes frias y frutas... Tienen avena y cereales y puedes ponerle muchos topins y ademas pancake con muchas variantes de syrup... Puedes tomar te, leche de almendras, leche entera, chocolate, café, jugo de manzana o naranja en fin... Muy completo y perfecto para empezar tu día en New York... 😋
Muskan Chauhan
Aug 20, 2021
3
The location was key as it was just a couple blocks away from Times Square. The hotel lobby is stunning. The breakfast is also really good and worth waking up for! However the rooms were much smaller than I expected and they had an odor which I really can’t describe. Also the hotel doesn’t have its own parking garage so you need to park 3 blocks down at a parking garage and pay for each night. Overall the hotel was good, but there were some aspects they can definitely look into!
Ana Clemente
Aug 15, 2021
4
Hotel is very clean, rooms are okay the breakfast buffet is not good at all so don't waste your time going. The sink gets clogged up real quick the water pressure is very soft , the blow dryer is amazing. Has plenty of closet space with hangers , does offer a mini fridge it also has a Cafe and a bar in the loby the staff is absolutely wonderful and very helpful they do offer early and late check in obviously with a charge. However they do allow you to leave your bags there before or after checking in or out for free. Has no room service. There is a total of 5 elevators and they all work, the beds and pillows for my taste were way too soft. It is located perfectly and walking distance to everything.
hector stegman
Aug 15, 2021
5
Don't forget to use ʜᴏᴛᴇʟʙᴜʟʟʏ.ᴄᴏᴍ when booking your resort. This website will compare countless booking web sites and normally will have rooms a lot cheaper than others! Thank me later on! This hotel is one of my favorites in the area. I have been staying here for years. If you choose this place you for sure won't regret it.
Amazing stay. Hotel was spotless! Good breakfast. Would stay again!
María Raquel Fernández Villanueva
Aug 14, 2021
5
Cerca de todo. Limpio, cómodo,bastante nuevo. Desayuno muy bueno, todo fresco y bastante completo. Volvería sin dudar y también lo recomendaría
Ericka Paz Espinoza
Aug 13, 2021
5
Muy lindo hotel. Excelente ubicación!!! Muy limpio. El desayuno fantástico. La atención del personal excelente. El único detalle si viajas en familia las duchas son transparentes!!
Yaumara Gonzalez
Aug 13, 2021
4
Muy bonito, limpio, amable el personal, las habitaciones pequeñas pero funcionales y comodas. El bufé del desayuno un poco pequeño para la cantidad de personas con este tema del coronavirus pero variado.
Fer Acosta
Aug 13, 2021
5
Soy muy feo en verdad, pero el sujeto que me cortó el cabello me hizo ver mucho mejor... Muy atento a los detalles, en verdad se esmeró en hacer su trabajo. Salí muy contento.
Tanya Recall
Aug 13, 2021
5
I am absolutely 💯 in love ❤with my room. It is clean and well kept. This was very important to me when it came to choosing a hotel to stay especially with Covid-19. The room have all the amenities that make it an quality hotel. The check in process was quick and easy. The staff members were excellent especially Mr. Eladio he was courteous, polite, helpful,knowledgeable and professional in his interactions with me. It is central to the Theater district and Time Square which is considered the crossroad of the world. There are multitude of exquisite restaurants in this areas that's you can choose from and the food is delicious. We ate at a Thai restaurant. It was a delighted experience. I recommend Hotel Riu Plaza New York Times Squareif you stay in New York City.
Carlos Víctor Barros Pons
Aug 06, 2021
4
... Merece las **** que anuncia. El desayuno aparece con desorden de asistentes que alzan la voz, que pasan por el buffet con un ingreso demasiado acelerado y hasta cargando de más platos que no llegan a consumir. El personal se moviliza por protocolos indicados. Y, el Sistema para uso gratuito del Wifi torna algo dificultoso para el común.
Elena Nikova
Aug 05, 2021
5
Very pleasant experience, free breakfast was very nice, it is until 10am. Stop going last minute if you don’t want to wait in line. Got complimentary chocolates for my birthday which was very nice. Parking was close by and secure. Many great food places on the same block. Happy hour at the bar had delicious margaritas and staff was very friendly. Beds were comfy, rooms are small but that’s to be expected. Overall the hotel had a great vibe going. Would definitely return.
Ana Maria Assis
Jul 27, 2021
5
Perto de tudo! Muito bem localizado, atendimento excelente, Natália no balcão de check-in nos ajudou muito!
Romina Zumelzu
Jul 14, 2021
3
El hotel tiene muy buena ubicación, el desayuno es bueno pero no varía, es el mismo todos los días, el personal no es atento, no saluda, no es amable... Los chicos que sirven el desayuno son muy poco pacientes y no tienen voluntad hasta que les das propina...es caro para no tener una buena atención, las habitaciones son pequeñas pero confortables... Resumiría que el problema del hotel es su personal poco atento y nunca vi una sonrisa, 🤷no iría de nuevo...
Abelardo Batista
Jul 14, 2021
5
Para mí fue perfecto. todo estuve un fin de semana con mi esposa no me puedo quejar de nada. Muy importante la ubicación cerca de todo 👍
Oscar Leon
Jul 07, 2021
4
Very nice hotel! It is very modern and hip in a way. I liked the fact that it is literally in the middle of everything like literally in the middle of Hell’s Kitchen. The room was very cozy . It was a small one king room but it was clean new and modern with a nice walk in glass shower. Also they offer free breakfast in the mornings in a buffet style which is nice to have. I would definitely recommend this hotel if you are staying in the city and want to be close to Times Square .
Kristin Cecce
Jul 06, 2021
3
Cons: I was very allergic to something in the room, and I arrived and was told I had to pay about a 20 dollar fee I didn't know about when booking.
Pros: Great location, seemingly clean rooms, quite a good size for Times Square. Very quiet considering I was on the 3rd floor and facing a busy street. Their breakfast is amazing, the best breakfast buffet I've ever had.
Overall I recommend this hotel. I was debating 4 stars, but I have a hard time with surprise fees when you arrive somewhere. Plus I was sick all the next day from allergies. I would stay again, but bring my own pillows.
Adrian Lozano
Jun 27, 2021
3
Nos hospedamos ahí la semana pasada y sinceramente no fue la mejor experiencia. Primero, hubo un problema con nuestra reservación y no estaba en el sistema, aunque ya habíamos pagado, por lo que nos cobraron aparte una noche a precio normal, sin embargo todo se solucionó bien. El desayuno es muy bueno aunque nada variado. En nuestra habitación (éramos 4), la regadera del baño tenía un vidrio casi transparente por el que todos podíamos ver quién se estaba bañando. El servicio de limpieza se hace cada tercer día. Lo recomiendo para estar ahí pocos días.
Kim McCain
May 03, 2021
5
From the moment my husband and I walk in. The customer service was beyond excellent. The check in was easy. Our room was very spacious and clean. The bathroom in room and lobby area was clean. The beds was comfortable and the view was like no other. The breakfast was also good. Even though Covid is here they made sure they accommodated there guest with breakfast that included eggs, sausage, bacon, hash brown, juice and fruit for the hot breakfast. Then you also have a choice of cold breakfast. The day of our departure they made sure our Taxi was there on time and ready.
Universo PHP
Jan 27, 2021
5
Sem palavras
Fran Muriel
Sep 24, 2020
0
En mi último viaje a Nueva York, tuve la oportunidad de alojarme en este maravilloso hotel.Nada más entras por el hall principal te das cuenta de que no es un hotel cualquiera y de la magnitud como tal.El hotel está en una zona inmejorable, simplemente a dos minutos andando de Times Square, en la 46 con la octava avenida.La habitación muy espaciosa con una cama king size enorme, un baño también muy completo y con bastante espacio y un plato de ducha muy cómodo.La limpieza de la habitación fue excelente, el personal también que trabaja aquí es muy amable y siempre intentan solucionar tus problemas lo antes posible.El buffet libre a la hora de desayunar también es muy variado, con mucha cantidad de cosas para elegir y de una calidad inmejorable.Ya he estado en este hotel dos veces y creo que cada vez que viaje a Nueva York me alojaré siempre aquí.
Tyler Aragon
Aug 31, 2020
1
Had a visit cut short due to weather and Riu Plaza refused to return the first night's payment. I called multiple times and was rudely hung up on by their customer service. Horrid hotel chain.
Carlos Fonçatti
Aug 27, 2020
5
Atendimento cordial e correto no check in(inclusive em portugues e ou espanhol)um SUPER café da manha,quartos pequenos como a maioria dos hoteis em NY,mas muito funcional,localização excelente,recomendo sem medo de errar.
Ana Teixeira Pinto
Aug 27, 2020
3
Aceitável! Quartos pequenos,mas airosos. Pequeno almoço buffet bastante confusomuita gente muito barulho. Óptima localização, perto de Times Square.
Nane Alcarás
Aug 27, 2020
5
Localidade maravilhosa!! Atendimento muito bom e a comida do restaurante saborosa e com uma variedade Boa. Ponto negativo: porta e parede do banheiro que são de vidro. Obs: Tem um ótimo restaurante brasileiro ao lado. Dezembro 2019.
Joselita Marylin
Aug 27, 2020
5
Hotel ótimo! Funcionários solícitos, quartos modernos e muito confortável, espaçosos e bem limpos tbm! Cafe da manhã maravilhoso! Do ladinho da times square!!!
Lucas Castro
Aug 27, 2020
5
Este hotel nos supreendeu! Os quartos não são tão espaçosos, porém é tudo muito novo e o café da manhã do hotel é muito top!Recomendo este hotel!
Gilmário Gonçalves
Aug 27, 2020
5
Ótima experiência! Localizando pertinho da Times Square, possui uma vista esplêndida de NYC. Além do mais, o café da manhã é ótimo e acredito que seja um dos poucos hotéis da cidade que oferecem essa comodidade para seus hóspedes. Os atendentes também são educados e gentis, sempre atenciosos com os estrangeiros. Os quartos também são bem modernos, assim como todo o hotel que possui requinte em cada detalhe. Vale a pena cada centavo, recomendo a todos os brasileiros em primeira estadia em NYC!
Marta G
Apr 24, 2020
0
Hotel super bien ubicado,nosotros elegimos la opción de media pensión y se agradece mucho! ya que estas todo el dia en la calle comiendo y llegar al hotel una buena cena sin tener que buscar donde cenar y reservar.... suficiente con hacerlo al medio dia! la habitacion un pelin justa , como estuvimos muchos dias la noce 1 domirmos en la 2 planta y luego pedi el cambio y estabamos en la ultima planta! unas visstas impresionantes! todo perfecto
Aureliano Fazio Baiz
Mar 24, 2020
0
Que hotel hermoso, realmente espectacular.Tenia todo a pocos pasos, Times Square, las estaciones de Metro, Shake Shack, Dunkin' Donuts, City Kitchen etc. En si, tenía todo cerca, incluso el Bryant Park, que es mi lugar favorito y llegas en 10 minutos caminando.La atención es excelente, mucha hospitalidad, me hicieron sentir como en casa. Me atendieron muy bien. Ademas quiero agregar que hubo un día que el celular me dejó de funcionar y necesitaba ayuda para repararlo, y el personal se preocupó por la situación y me dio lugares donde poder repararlo. Habia una chica que no recuerdo su nombre que me ayudó mucho, eternamente agradecido por tu atención. Ojala pudiera acordarme de tu nombre, gracias por todo!El lugar para desayunar es muy amplio y el menú es muy variado. No encontré dificultad a la hora de conseguir mesa libre para desayunar, el personal del lugar es muy atento.En cuanto a la habitación, una belleza. La cama era perfecta y muy comoda, la calefacción se podía ajustar a gusto personal. El baño, un lujo. Limpieza e higiene al 100%También hay caja fuerte para guardar pertenencias o dinero.Pasé los mejores días de mi vida en ese hotel y en NYC. Si pudiera volvería una y otra vez. Fui solo y lo volvería a hacer.Aclaro que no es un hotel barato y cobran un deposito + fee, el deposito se reintegra al hacer check out. Pero valió la pena.No tengo nada para criticar, el hotel resultó ser mejor de lo que esperaba.Absolutamente recomendable.
Verónica Calvo
Mar 24, 2020
0
El mejor hotel de Nueva York!!! De la cadena Riu, española. Sus empleados hablan inglés y una gran mayoría también español. El desayuno buffet muy variado. Particularmente, siendo vegana, no tuve problemas: leche de soja, cereales muesli, semillas y frutos secos, tomate triturado con ajo, guacamole, ensaladas, tostadas de panes variados, zumos Minute Maid, fruta variada lista para comer, etc. Además de huevos Fri is, revieltis, salchichas, hamburguesas, pancakes, Nutella, etc. La habitación genial y la limpieza impecable.
José Maria Cecchini
Mar 24, 2020
0
Excelente ubicación, a un paso de Times square. El hotel es nuevo, las habitaciones cómodas y de un tamaño correcto para lo que te sueles encontrar en Nueva York. El precio de la habitación incluye el bufet de desayuno cosa muy difícil de encontrar en USA. El bufet es muy correcto y el personal muy amable y en su mayoría hablan Español lo mismo en recepción que en el comedor o los bares. También unas buena opción para cenar en el bufet del hotel con precios asequibles y una oferta variada. En resumen, es el hotel donde más cómodos nos hemos sentido en NY y al que volveremos en futuras visitas a la ciudad.
Alpasa78
Mar 24, 2020
0
Muy buena ubicación, cercano a Times Square, Port Authority, Columbus Circle... Tienes varias líneas de metro a pocas manzanas, por lo que resulta un muy buen punto de partida para iniciar las maratonianas jornadas que te esperan. Las habitaciones son lo que te puedes esperar en NY, con un tamaño limitado y con poca capacidad de armarios. El buffet del desayuno te ayuda a pasar la mañana hasta la hora de comer, aunque todos los días es igual.
Felipe Ramírez
Mar 24, 2020
0
muy buen hotel, comodo, instalaciones modernascon una excelente ubicacion. 100 mts de times square. y bien cercano a varias estaciones del subway.personal muy atento. que manejan varios idiomasdesayuno tipo buffet con mucha variedad, ademas tienes algunas opciones libre de glutean
Isabel Cueto Colina
Mar 24, 2020
0
Porq te engañan donde se desayunan y tu les dices q tienes pagado el desayuno y te mandan a uno de sus bares y y luego t cobranVergonzoso
Nathan Jones
Mar 24, 2020
0
Upon our 3rd Time visiting NYC we decided to stay in the Riu, after previously staying in the intercontinental a few blocks away. The main reason for this was the free breakfast in the morning. On our first morning the line for the breakfast was queuing all the way down the basement stairs! Although it didn't take long for the queue to progress. The other days we had breakfast later, and didn't run into this issue. The rooms are very clean and spacious, and beds where comfy enough. Views where absolutely amazing! Would Highly Recommend.
Patrick McNary
Mar 24, 2020
0
The location is fantastic and they have a good breakfast included, but don't expect to sleep well here. The mattresses are cheap, only a thin blanket is provided, and the walls are paper thin - we could hear our neighbours' conversations clearly. The lobby is nice but the guest floors' decor is very hospital-like. Great service and amenities tho - the ride to the airport included!
Laura Plant
Mar 24, 2020
0
So affordable, extremely accommodating and available staff, beautiful and clean, great included breakfast, great location.The only issues I had were the weird shower that soaked the bathroom floor and I had to use up all my towels (5 in 3 days) and leave them in a folded wet pile on the floor (although I'm sure had I given them to cleaning staff that would have been fine)...and in the morning the cleaning staff tends to be quite loud in the hallways. Truthfully I couldntve asked for more from a hotel in Manhattan. It was gorgeous!
Anna Sawyer
Mar 24, 2020
0
Felt like great value for money.Beds made fresh towels and toiletries daily.Fabulous buffet breakfast and convenient location for attractions.We were offered a room with an extra sofa bed which made the sleeping arrangements better.Wifi was excellent in rooms and lobby.
Monai Henson
Mar 24, 2020
0
I thorougly enjoyed my stay here! My mom and I came for the weekend during Broadway Week. We came up early but were able to leave our luggage there until check in. The guy at the front desk was super nice and told us to come back earlier and he would get us in! The Hotel is clean, appealing, and has very nice accomadations. The location is perfect! It's within walking distance of Time Square (just a block away), the theatre district, and much more. I would definitely stay here again!
NIkki Talarico
Mar 24, 2020
0
Horrible customer service. This hotel was a gift for my mom and they made it an absolutely dreadful experience. We have a thread with Jorge Barragan Nuñez who claimed hes the manager with over 13 emails with him being non compliant and rude in resolving our simple issue after many attempts made by me. I will most definitely be canceling our stay here because of thecustomer service from Jorge.
Nathan Jones
Mar 06, 2020
5
Upon our 3rd Time visiting NYC we decided to stay in the Riu, after previously staying in the intercontinental a few blocks away. The main reason for this was the free breakfast in the morning. On our first morning the line for the breakfast was queuing all the way down the basement stairs! Although it didn't take long for the queue to progress. The other days we had breakfast later, and didn't run into this issue. The rooms are very clean and spacious, and beds where comfy enough. Views where absolutely amazing! Would Highly Recommend.
Robert Martignani
Mar 05, 2020
5
Glitzy upscale hotel that has a beautiful lobby. Front desk staff were nice and accommodating. The room was clean and tidy. Great location if you are looking to walk around on foot. There is no parking available - but they do offer a valet service. There is also a good breakfast buffet in the mornings.
Patrick McNary
Mar 02, 2020
4
The location is fantastic and they have a good breakfast included, but don't expect to sleep well here. The mattresses are cheap, only a thin blanket is provided, and the walls are paper thin - we could hear our neighbours' conversations clearly. The lobby is nice but the guest floors' decor is very hospital-like. Great service and amenities tho - the ride to the airport included!
Brida Op
Feb 24, 2020
0
La verdad excelente ubicación y hotel.... si alguna vez tuviese que volver a NY seguramente lo elegiría...Sólo resta hacer unos pequeños comentarios....Llegamos a la mañana y la habitación no estaba disponible, dejamos las maletas en recepción (nos dieron unos tickets por las maletas, adjunto foto)... pero faltaría una caja de seguridad, para dejar los pasaportes y dinero con mayor tranquilidad. Hay que reconocer que cuando volvimos a la,noche y nos entregaron las maletas no faltó nada, pero nos daban una bolsa demás que no era nuestra... nosotros obviamente la devolvimos... pero siempre hay algún vivo.Al día siguiente fuimos a desayunar y en la fila nos dicen que vayamos al otro sitio y nos acompañan cerca de la entrada.... eran 9.30hs y al ratito de sentarnos, 9.45hs nos avisan que a las 10am retiran todo porque después tenían que preparar las cosas para el lunch! Pero si el servicio de desayuno es hasta las 11am!!! Bueno, en ese sector no y nadie nos avisó!!!En la,habitación dejan dos botellitas de 500cc de agua, no importa la cantidad de ocupantes, que reemplazan cada dos días... creo que la reposición debería ser diaria, no creo que esto aumente tanto el costo o mínimo una por cada huésped.Ojo si van en familia porque la ducha trasluce y se ve todo desde la habitación, bañarse con la luz del pasillo prendida y no con la del baño.También tengo que destacar que el Guest Service es excelente, ya que tuvimos problemas con la American Airlines, que decidió cancelar el vuelo que teníamos y ellos nos comunicaron y nos permitieron hablar sin problemas!!!En el fondo, hay un sector de computadoras donde uno puede hacer el ckeck in e imprimirlo sin costos!!!Excelente ubicación a menos de dos cuadras del Times Square, líneas de metro, duane reader ( cadena de farmacia y tipo súper), etc..Nuestra habitación quedaba en el piso 22 y daba a la 46st, excelente vista.
Fer Guerrero
Feb 24, 2020
0
Me agradó mucho este hotel, aunque si son pequeñas las habitaciones pero realmente no afecta porque sólo dormimos ahí y nos bañamos, el agua de la regadera super calentita y muy rica, en la regadera te ponen un jabón dentro para que puedas bañarte todo,además de esto cuenta con secadora de cabello, refrigerador y te ponen dos agua cada dos días, hay contactos tele por cable y caja fuerte, pedimos unas cobijas extras por el frío y sin problema.Sin duda volvería al hotel, lo único es que a veces se pueden oir los portazos de los "vecinos" y el elevador.
Elizabeth castilla
Feb 24, 2020
0
Desde que hemos llegado al hotel no he podido estar más encantada pero dos dias antes de marchar todo se ha caído abajo , no me parece nada normal que carguen en nuestra cuenta algo que otra habitación ha consumido , creo que las maneras de comprobar las habitaciones debería ser más seria ya que nos han fastidiado un día de excursión ya que ese dinero tardará en ser devuelto 72h supuestamente ! Para ser un RIU esto es pésimo que suceda .
Colin Massey
Feb 24, 2020
0
Fantastic hotel in a great location.Room was compact but adequate considering it's only to sleep in.View from our 28th floorroom was good plus corridor side window views are available on all floors.Breakfast was very busy but never a wait and plenty to choose with both continental and cooked.Evening meal pretty similar.
Thomas van Bakel
Feb 24, 2020
0
Great hotel and location in NY near Times Square. It's a beautiful hotel and the staff is really nice and helpful. Breakfast has a lot to offer from bread, fruit, sausages, eggs, cornflakes, drinks and a lot more. The room was very nice and had all the luxury you expect from RIU. It's not to big or small, it's just right for two persons. It gets cleaned every day if you like.A friendly reminder: Your keycard doesn't work if it's near your phone for too long. You can't use the elevator or open your rooms door. At the reception they fix it immediately.
Christopher See
Feb 24, 2020
0
2nd night here. So far so good. Only here for a work seminar which is in the hotel so I was not able to go around much. A lot of international tourists stay in this hotel which is nice and different.Everything you might need seems to be walking distance from shopping, to buffalo wild wings or dim sum, and bars
Liz Price
Feb 24, 2020
0
Location was excellent. Desk staff and bellmen were great! The hotel itself was clean and adequate. The room was on the cramped side but ok. Carpet in hall to muffle the sound of slamming doors all night would have been nice. Don't purchase the half board package. Breakfast is ok but dinner was awful both nights my family stayed. The food didn't even look appetizing. The dining room staff who should understand the hotel's pricing, could not understand that we had already paid for dinner in the half board price and charged dinner to our room again so we had to sort out the whole mess at checkout. Dinners were just not pleasant experiences and honestly negatively impacted our opinion of the stay.
Tracy Morris
Feb 24, 2020
0
Rooms are nice and clean. The hotel is in the heart of everything.The lobby can get quite busy,so if you need to check in or out give yourself time.The breakfast buffet is filling.
Gary Faulds
Feb 24, 2020
0
Just been for 4 nights the hotel was very nice, the breakfast time was busy but plenty of seats and plenty of food and choice, the room we had on the 29th floor was nice and we had a good view , was cleaned every day and gotfresh towels , check in was quick and easy and room was ready early. The hotel was only 5 minutes away from Times Square and plenty of restaurants nearby, the only downside was no tea/coffee making facilities in the room but you did get water left in the fridge, staff were friendly and helpful and always asking if you were ok , overall a nice hotel and we would stay againGary @ annette
Abduala Benmahmoud
Feb 14, 2020
4
Great view.. very clean.. comfy beds.. modern style.. fast check in/out.. great service.
One star off for sending us to icon parking garage to get discount but ended up paying full price. The stamped our ticket with a stanp that the garage didn't recognize!!
Un usuario de Google
Jan 24, 2020
0
Estoy hospedada en el Hotel ,al llegar la chica q nos atendióNos ha retenido 350Dólares no lo entiendo, veo normal q te pidan la tarjeta de crédito por si hubiera algún cargo pero no veo normal que me quiten una fianza, aunque dicen que luego te lo devuelven pero de momento te retienen un dinero que es mío , yo lo pague todo en la agencia además cobran 21 dólar de tasas diarias , ósea me cobran 174 dólares de tasas , vi un comentario que a otrapersona por los mismos días q nosotros , 8 días les cobraron 104 , cuando llegue a España, iré hablar con mi agencia , por lo demás bien las habitaciones para cuatro personas son justasporque el armario es pequeño per todo muy limpio y las camas muy cómodas
María Mercedes Pereyra
Jan 24, 2020
0
No amerita las 4 estrellas. Personal quetiene un trato descortés tanto en recepción como en atención para el desayuno. Dos días sin limpiar la habitación,contraté traslado en el hotel para aeropuerto, y luego de haberlo abonado en el hotel, volvieron a cobrarme 75 dólares en el aeropuerto. Al llamar, no reconocieron el error. La empleada no hablaba español. Una vergüenza.
Damian Castro
Jan 24, 2020
0
Muy buena ubicación,el desayuno es de reyes , abundante,variado. Rico,la atención del personal es excelente muchos hablan español... Y una ventaja extra es que en la puerta paran los micros de doble piso que los podés usar como de taxi recorriendo todo NY por pocos dólares. Si contratas media pensión , podés comer muy muy bien... Lo recomiendo.... Exelente todo !!!!!!!!
Rafel
Jan 24, 2020
0
Hotel muy correcto y con ubicación fantástica. Limpio y personal muy amable. Precio, teniendo en cuenta el lugar, ubicación y servicios es correcto. Recomendable. Comida: normal - floja (poca variedad en el bufet desayuno).Excursiones que ofrecena través de terceras empresas: Ni se os ocurra!!! mala experiencia . Excursión de contrastes en NY(5 horas) - Ag. Volatur tan soloduró 3,5 horas, perdiendo el tiempo de forma absurda y visitando lugares de forma fugaz, y con falta de profesionalidad.No comprendo como en el hotel permiten que estas agencias ofrezcan servicios (estan ubicados en el lobby), ya que no están a la altura de su categoria como hotel RIU 4*. Vergonzoso!!!Por lo demás, el hotel y los servicios directos, correctísimos.
Mike Good
Jan 24, 2020
0
"4 star" definitely should be put in quotation marks. Lobby is nice. Rooms feel like the rooms at Pod hotels. Small, basic, can see right through the shower wall.Service was definitely below 4 stars. Someome was smoking in the room next to us so we called the frond desk. They said they would send up security, but they never came. Smelled smoke later, called again, nothing happened. No follow up from the hotel regarding the issue. Sent in a complaint after our trip and they told us to complain to our travel booking site. Dodgy! Why would I complain to Expedia about RIU?
Daniel Sanchez
Dec 24, 2019
0
Hola.estuvimos mi mujer y yo en marzo. El alojamiento era con desayuno ya que luego lo que queríamos ver es la ciudad.El trato fue más que perfecto. La habitación que nos dieron era suite executive. "La aconsejo al 1000 ×1000. Ya que tienes enfrente de las habitaciones una sala en la cual puedes acceder a comer y beber o tomar café cada vez que quieras,con unas vistas increíbles. Las habitaciones limpias siempre..el personal súper atento.la ubicación inmejorable. Si vais no dudéis en este hotel es impresionante.
Fuensanta Nicolás
Dec 24, 2019
0
Muy bien ubicado, time square a dos minutos andando. Las habitaciones con vistas increíbles, tiene una ventana gigante que puedes disfrutar de las vistas de los rascacielos. La cama es super cómoda y la temperatura la puedes regular. el ascensor es super rápido. El bufet del desayuno está muy bien, tienen opciones sin gluten, varios tipos de pan, diferente repostería y mucha variedad de platos.
Debora Marchese
Dec 24, 2019
0
Hotel céntrico, a pasos literal de Times Square...muy buena atención en recepción. Si renegamos un poco (mucho) con unos pedidos que hicimos por Amazon, primero porque no los encontraba, luego porque no tenían nuestro nombre y así...hasta que finalmente dimos con ellos.Habitaciones pequeñas, con poco espacio para el equipaje, las standard o ejecutivas lo ideal son para 2 maximo 3. Amenities correctas.El desayuno creo que es lo mejor que tienen, buffet con una variedad enorme. Es muy grande y si bien hay siempre gente, te acomodan rápido.Tener en cuenta el Fee resort que se abona en los hoteles de NYC.
Jason Whittle
Dec 24, 2019
0
This is a very modern hotel just off Times Square. The location is excellent. The rooms are bright, modern and comfortable but as with most NY hotel rooms, a tad on the small side. The curtains are very thin indeed and let all the night light in. There are no tea/coffee facilities which is a disappointment. You do get a fridge with 2 bottles of water though. There is no ice machine on any of the floors. The bathroom amenities are pretty good and the shower is especially so. However, I'm not a fan of toilet brushesin hotel bathrooms. Housekeeping was done to an impressive standard. Breakfast is a buffet that is perfectly satisfactory if not a little chaotic. The gym is good but would benefit from a few more weight machines. Free WiFi throughout.
Shirley Tron
Dec 24, 2019
0
Almost perfect in every way, apart from breakfast, which is a nightmare. Really noisy and the food is always running out. Location is fantastic. Approx two blocks from Times Square. Right beside the tourist buses. Rooms are very small but that's New York. We were on the 19th floor and had an amazing view. Staff are all great. We were half board and dinner was very nice each night. If you don't finish your bottle of wine they hold it for you till the next night. Had a wonderful 5 night's stay.
J. Sanders
Dec 24, 2019
0
Nice hotel, clean, modern, simple buffet included, great location near Times Square. The only downside was the temperature in the rooms and in the hotel in general: we stayed in the winter and it was way too hot in the rooms. It would have been better if we could decide to put the heater on by ourselves, instead of this general heating system that was uncomfortable. Too hot, especially when you go to bed.
Sean
Dec 24, 2019
0
Possibly normal to US Citizens but to most nationalities a facility fee is questionable.Although you’re paying for the room, and extra for the food. They still charge extra for a faculties fee 87.20 per room. To have the food and room.... you just paid for? The $300 deposit also takes 72 hours to refund.Quite over priced for the hotel. Stay on the Row a few doors down for $660 cheaper.
Rosana Rodriguez
Nov 24, 2019
0
Perfecta situación si te gusta Times Squard. De estilo moderno. Desayuno incluido muy variado y posibilidad de media pensión estupenda y muy bien de precio. Muy cómodo cenar en el hotel.Si eres español te sentirás como en casa. Casi todo el personal lo habla.Lo único que se oye un poco el ruido por la noche a pesar de estar en la planta 20.
Caroline Firth
Nov 24, 2019
0
Loved this hotel and would totally recommend. Perfectly located in Times Square. Modern and clean, nice rooms with excellent views. They even gave me some chocolates for my birthday, lovely touch. Breakfast is fab, so much choice from continental, full English, bagels, cereal, fruit, buns, bread, pancakes. Nice little bar in the hotel too. Staff were really friendly and helpful.
David Ansel
Nov 24, 2019
0
Spartan chic for the masses?All the effort here seems to have gone into thelook of the place, which is very clean and modern.If all you need is a small clean room with a comfortable mattress near all the theaters at a reasonable price this is the place. Surly staff, lobby is a zoo much of the time.The real deal breakers for me, however, were no coffee in the room (or complimentary coffee in the lobby) and a fitness center that is only a nod towards the idea - tiny and poorly equipped.
Pablo Reynoso
Nov 24, 2019
0
Stayed at the Riu on Aug 8-10.We left $400.00 cash in the safe.Called them and wanted the money mailed to a temporary address we were staying at in NY.Instead of mailing money they wired the money via Western Union, but they only authorized it to get cashed in NY.Ilive in Texas and now I am not able to receive the money.I have contacted the hotel various time to contact Western Union and change the address to Texas (Because the sender is the only person that can make changes with Western Union).Never got a response.Terrible customer service and now I am out $400.00.
Diomerys Almonte
Oct 24, 2019
0
Las atenciones recibidas por el personal de este hotel es lo mejor que tienen,los chicos son muy atentos muy amables , profesionales antes todo. El desayuno y la cena muy rico y todo fresco . Y la limpieza del hotel 5 estrellas. Y lo mejor de todo es que está a 5 minutos caminando hacia timesquare!!! Lo ame y la vista de mihabitación espectacular .
Carlos Seseña
Oct 24, 2019
0
Hotel en pleno Times Square, que te dauna ubicación privilegiada con todo el centro a tu mano. Como cadena española, Riu te ofrece habitación con desayuno, cosa no frecuente en estas tierras.Habitaciones funcionales, correctas y con espectaculares vistas de New York. El bufete desayuno es bastante completo, sin zumos naturales pero con frutas varias de calidad media. Aconsejable desayunar en el bar, en lugar del restaurante. Te tratan mucho mejor, y el ambiente es más tranquilo. La pega es que cierra a las 9 y media.Dispone de gimnasio, bastante incompleto pero con las máquinas actualizadas. El lobby del hotel es un continuo trajín. Da igual la hora que sea. Podrás ver un autobús completo de japos a las 4 de la mañana haciendo el "check in" con toda naturalidad.
Ivan sm
Oct 24, 2019
0
Nos alojamos cinco en la habitación familiar (niños de 16,14 y 11 años) y estuvimos muy cómodos. La habitación es grande, el baño cómodo (y no transparenta la ducha como creíamos por las fotos) y el hotel muy limpio.El personal muy amable, tanto los hispanohablantes como los que no lo eran, siempre atentos y ayudándonos con los traslados (pedirlos en Inglés era complicado y lo hicieron ellos) y las maletas.El desayuno lleno de 8:30 a 10:00 como te indican, pero en otro horario más tranquilo y muy rico.
Eva Alcolea
Oct 24, 2019
0
Hotel masificado, hall abarrotado de maletas y para nada cómodo. Desayuno correcto pero a partir de las 8h imposibledesayunar.Gente de recepción muy desagradable, les molesta que les preguntes algo,ni te miran a la cara. Se nos descodifico la tarjeta de la habitacióny nos hicieron subir 7 veces a la habitación ya que no nos creían,y todoesto con cara muy desagradablede estar molestando hasta que por fin,enviaron. Al técnico y "se dieron. Cuenta que estaban descodificadas" y nos las cambiaron. Habitacionesmuy muy pequeñasy poco funcionales.No es un hotel de 4 estrellas, si no de 3. Para nada recomendable.Ay hotelescon desayunomucho mejor situados.
Albert Daina Marsinyach
Oct 24, 2019
0
Habitacion al limite de las 4 estrellas. Amplia aunque las camas aunque correctamente informadas en la reserva, son un poco justas para dos personas. Pero en general la habitación es comoda y limpia.Bufet de desanyuno correcto y bien surtido, aunque a mi entender mal resuelto, obligando a los comensales a hacer cola para coger los alimentos. Las mesas muy apretadas no permiten un movimiento fluido. El ruido entre platos, musica alta y las personas hablando, no ayudan para nada a un desayuno tranquilo. Sobre todo teniendo en cuenta que el desayuno no es barato precisamente. A mi entender, son dos comedores pequeños para la capacidad del establecimiento.De todas maneras el Riu Hotel es una buena opción para passar unos dias en Nueva York, esta muy bien situado a escasos metros de Times Square.Relación calidad precio un poco cara, sobre todo el desayuno.
Loli Páez Hidalgo
Oct 24, 2019
0
En general está bien y bien situado. Pero si se pide una habitación para 4 personas, ponen dos camas dobles que son pequeñas. La pared del baño de la habitación es de cristal translúcido, con lo cual despiertas a todos con la luz si vas al baño por la noche. En el desayuno tienen opciones sin gluten, pero al ser buffet, no te puedes fiar de que esté contaminado. Normalmente hay que hacer cola para desayunar, ya que tienen muchos huéspedes para el espacio de comedores.
Elena Fuentes
Oct 24, 2019
0
¡Excelente hotel en todos los aspectos! Limpieza, comodidad, atención al cliente, habitaciones, buffet desayuno...todo ha estado perfecto y genial, no podría ponerle un pero. Hemos estado 7 días y no puedo hacer más que recomendar este hotel sin ninguna duda. ¡¡Gracias a todo el equipo por hacer maravillosa la experiencia de alojarnos con ellos!!
María Fernández Marcos
Oct 24, 2019
0
Para resumirlo, diria que es una gran decepción de hotel.Esta bien situado pero no es para nada recomendable dado que las habitaciones son muy pequeñas y no tienen practicamente espacio para guardar la ropa en el armario (ellos mismos te recomiendan meter las maletas debajo de la cama).Colas continuas a la hora del desayuno, mesas muy juntas unas a otras sin apenas espacio si quiera para acceder al buffet.Nos dieron una habitación junto al ascensor en la que se oía continuamente el subir y bajar de los mecanismos por lo que dormir toda la noche de manera continua ha sido imposible.Ni lo recomendaría, ni por supuesto volvería a este hotel.
Jorge
Oct 24, 2019
0
El hotel está muy bien en cuanto a calidad/precio se refiere. Nos toco una planta bastante alta y las vistas desde la habitación eran espectaculares. La ubicación del hotel es la idónea si vas a NY a hacer turismo.El desayuno tiene mucha variedad,es tipo buffet.
Xabier Louzao
Oct 24, 2019
0
La ubicación una de sus mejores bazas, muy cerca de Times Square, rodeado de variados locales de todo tipo, muchísimos teatros, buses turísticos y metro. Muy nuevo, se nota desde el primer momento. Muy buena atención por parte del personal, siempre atentos y amables, en recepción o en los desayunos. Estos, de tipo buffet, podrían ser un poco más variados. Las habitaciones bien, cómodas camas, aunque los armarios muy escasos, demasiado.
Victor Andreu Perez
Oct 24, 2019
0
Nos toco la habitación 811 que tiene unas amplias ventanas con buenas vistas. El hotel es bastante bueno y moderno, el desayuno es sencillo pero completo y el personal es muy agradable y servicial (algo más común en EEUU que en España). Como única pega algo de ruido entraba en las habitaciones pero teniendo en cuenta que se encuentra en pleno centro es totalmente entendible.
Michela Di Leo
Oct 24, 2019
0
Hotel without words. We were three and we had a room with two rooms with 3 beds, one double and two larges singles. Very close to time square, very clean and new as inaugurated in March 2016. Wifi working well everywhere and spacious bathroom. Even if we did not have breakfast included they gave us a card to enter a room where we can have breakfast or at least take small bottles of water, coffee and tea for free. From here, but also from the rooms, you have a beautiful view. Absolutely to come back!
Ben Yuksel
Oct 24, 2019
0
Truly a great hotel. Not a lot on customer service but who needs it? All you want is a clean room, good breakfast and great location hotel and this has it all. The staff don't say hello everytime you walk in the lobby and I love that.. I wanna be left alone. The hotel is great to go anywhere in new york as the coach station is like 3 blocks away. Make sure you go common gardens... cheap outlet.. You can get Ralph Laurens for $15
Ron Oliver Calabuig
Oct 24, 2019
0
You're basically paying through the nose because you're staying right next to Times Square. The rooms are quite OK, nothing out of the ordinary. If you're coming with +2 bags, you'll likely have probably moving around the room. Breakfast was fine, probably way too fatty if you're coming from Europe. Be aware of the ~$13 resort fee when you're booking.
Greg Jones
Oct 24, 2019
0
Great location for midtown, easy access to public transport and plenty of choice locally for dinner to suit most budgets. Room clean and big enough for our 6 night stay although the opaque glass shower wall to the bedroom took time to get used to (leave the bathroom light off if it bother you). The inclusive breakfast buffet was very good with a large selection of hot and cold food, fruit, breads, pastries etc.Highly recommended.
Likkle Prince
Oct 24, 2019
0
Clean and modern rooms but very small. Our room didn’t have much of a view. Breakfast was great! Great selection from eggs, bacon, sausage to waffles, bagels, juices, milk even soy milk! The decor in the lobby is great but the vibe is flat. Would’ve considered giving this place 4+ stars if the hotel staff provided better service. Interaction with the staff at the hotel by concierge was insipid. And by the breakfast buffet, it was awkward and uncomfortable as one young man working there kept staring while you were getting your food and drinks from the buffet.
Amy Hayes
Oct 24, 2019
0
I’m a Riu member but I usually stay at their all inclusive resorts in Mexico. They had a really great deal where I basically got the room for half price by using my Riu points. The rooms are small but compared to what’s normal in Manhattan they’re actually pretty spacious. Had a great view. The place is modern and very clean. The only thing I don’t like is the bathroom door set up. It doesn’t allow for any privacy. The included breakfast buffet was incredible!
Alex Foster
Oct 24, 2019
0
Me and my partner have now stayed at this hotel twice in the past two years for two big celebrations and the staff are happy to celebrate this with any requirements that are wished or required by yourself. We personally think it’s a fantastic place to stay, it’s a great location, time square is only a few blocks away, good location for hop on/hop off buses, great restaurants and bars around the area and helpful with having pharmacy’s and grocery stores so close, The staff are friendly and never to shy to help and support you with anything and room service etc is amazing! Staff at reception are always caring and will try and help in many ways, doormen are friendly and always up for a chat either when leaving or arriving, noise around isn’t loud and is nice not to be central but close enough! Would highly recommend this hotel, it’s outstanding as well as the staff.
Dorothy Michel
Oct 24, 2019
0
This hotel was grand hunny! I felt like I made it in life after staying here!Gorgeous rooms, good breakfast buffet, great views and perfect location. The lobby is gorgeous plus they have storage if you check out early. This place gets 5 stars.Most workers dont speak English but I would stay here again. Thanks Riu! My cousin recommended this place and so do i.It was perfect for me and my son. I hope to get the presidential suite next time. That was a stunning room. I had the king deluxe which was lavender and white. Juts awesome! The gym was also cool! 😎
Mike Wolf
Oct 24, 2019
0
Great experience! The check in staff were helpful and friendly despite the fact it was packed pretty much the whole time we were there. The room was huge for New York City at an exceptionally good price. Well appointed room with very comfy beds and discovered that the couch had a hide-away bed inside. Breakfast buffet was difficult for a party of 6 but staff were very helpful and were able to accommodate with 2 and 4 person tables. All in all very good hotel experience and would stay here again.
Daniel Debello
Oct 24, 2018
0
Caminando por la Octava avenida entre la calle 45 y 46 Oeste, pase y ví este restaurante buffet desde la vereda, lleno de gente, hay un cartel que te indica, que para entrar, tienes que ingresar por la entrada principal del Hotel RIU. Puede entrar cualquiera que esté dispuesto a pagar por una cena buffet U$D 35 + bebidas + impuesto + propina. Tanto la parte del buffet frío es variada, pero no mucho. Esta la parte del buffet caliente, dónde podés elegir, carne de res, pescados, fideos, pollo, verduras, etc. La noche que fui a cenar, además, había un mostrador con una paella tipo a la Valenciana, bastante buena, de la cual puedes servirte, las veces que quieras y había otro mostrador, dónde te servián las veces que querías, pechuga de Pavo, una verdadera exquisitez. Si después de comer todo esto, te queda un poco de lugar, debes de pasar por el mostrador de los postres, dónde hay una buena variedad de tortas, frutas y chocolates. La atención es muy buena, con personal quehabla español. El salón comedor está muy bien ambientado.Cuando vuelvaa Nueva York, con seguridad, concurriré nuevamente. También se puede ir a desayunar tipo buffet a razón de U$D19 por persona.
Diego P C
Oct 24, 2018
0
Uno de los mejores hoteles de nueva York.El hotel es nuevo y muy buen tratado por parte de todos sus empleados.Está situadoa unos metros de times square, de hecho desde la habitación que nos dieron, se veía la plaza. El trato que nos dieron en toda la estancia, fue inmejorable. Casi todos los empleados saben hablar el español y te reciben con una sonrisa.Nos hospedaron en la planta 30 con unas vistas espectaculares, la habitación siempre limpia y ordenada y el desayuno tipo buffet de muy buena calidad y abundancia.Hicieron que nuestra celebraciónfuera especial, con los detalles que nos hicieron.Sin duda cuando volvamos a NY, nos hospedaremosen el, y lo recomiendo a todo el mundo.
Alisha Tyler
Oct 24, 2018
0
The hotel was very nice, clean and modern. The staff were friendly and helpful.Upon arrival we was asked to pay a $50 nightly fee deposit on top of the $13 resort fee. The deposit had to be held on a credit card which we did not have. After discussing this with reception and also stating this request was not displayed anywhere when booking the hotel or on there website we did not have to pay the deposit. The hotel staff were very understanding and we could not fault the hotel or location.
Renzo Mania
Oct 24, 2017
0
Nos alojamos en nuestra estadía en Nueva York, excelente ubicación a metros del Times SquareWifi incluido de alta velocidad (25 megas)Limpieza y orden excelente, edificio moderna, la habitación se encontraba en el Piso 9-18, ni un ruido, calidad de descanso muy buenaTe recepción de manera gratuita paquetes de comprasAl regresar a la habitación, por x motivo se lleno de agua la habitación, la cual lo solucionaron en el actoSi bien como turista esta clase de hoteles solo se usan para descansar y seguir recorriendo, es lindo alojarse en un lugar así con excelente prestacionesRecomiendo comprar la estadía en la web del hotel, la cual siendo parte de RIU CLASS posees descuentosVolvería sin dudarlo!!!
Robert Martignani
Dec 31, 1969
0
Glitzy upscale hotel that has a beautiful lobby.Front desk staff were nice and accommodating.The room was clean and tidy.Great location if you are looking to walk around on foot.There is no parking available - but they do offer a valet service.There is also a good breakfast buffet in the mornings.
Abduala Benmahmoud
Dec 31, 1969
0
One star off for sending us to icon parking garage to get discount but ended up paying full price. The stamped our ticket with a stanp that the garage didn't recognize!!
Oscar Gomez
Dec 31, 1969
0
Riu great New york Hotels ....
Aditya Gupta
Dec 31, 1969
0
The location is only a block away from the times square. You'd find good view from your room if you ask in advance. Courteous staff. Loved my stay here.
Sian Spencer
Dec 31, 1969
0
The staff were very friendly and helpful. Very clean rooms and comfortable beds. Used the buffet for breakfast lots of selection but best to get there first thing. Walked past at around 9am and the queue was huge. Location is brilliant, just a block away from Times Square.
Michaell P
Dec 31, 1969
0
I wish breakfast was open longer but it was very clean and a good price. Up top, you don’t really hear a lot of the noise from the ground either.
A Laarakkers
Dec 31, 1969
0
The beds are small for a 2 person bed. The views and location is amazing. Also the non smoking policy is great. No smokers outside during breakfast. The breakfast has everything you'd ever want and food from multiple cultures.
John Munton
Dec 31, 1969
0
A nice Hotel just a few minutes from Times Square. They do an all you can eat Breakfast buffet for $10. It is very popular as lots of the locals eat there as well.
Syl Mar
Dec 31, 1969
0
Great hotel 👍 one night stay before cruise. Loved it ♥️
Tyler Aragon
Dec 31, 1969
0
Had a visit cut short due to weather and Riu Plaza refused to return the first night's payment. I called multiple times and was rudely hung up on by their customer service. Horrid hotel chain.
Amanda Fischer
Dec 31, 1969
0
Clean rooms and I love the waterfall shower in the bathroom! The breakfast buffet is good and worth stopping at before you go explore the city. Very convenient location for sightseeing.
Andrew Parker
Dec 31, 1969
0
Ideally situated in NY for seeing all the major sites!
Shaz M
Dec 31, 1969
0
On getting one. If your further out of town no problem.
Horacio Colon
Dec 31, 1969
0
Went here for a business and everything is just so convenient. It is near public transports, cafes, and restaurants that made me had an easier stay. The rooms were clean too and the staffs were great! I also loved their roof deck. If given the chance, I will definitely come back!
Brad A
Dec 31, 1969
0
My friend recommended this hotel and I just say, I would not change a thing! It's very close to times square (maybe a 2 min walk) the customer service is unbelievable, and the breakfast was amazing! I could go on and on...but I can assure you I will be back.
Robert Rogers
Dec 31, 1969
0
Rooms are on the small side as to be expected in NYC. They are updated though, very modern. My room had 2 twin beds that you could push together to make a king. The bathroom was very nice with a large walk-in shower. The location is just like 1.5 blocks from the heart of Times Square. It was a good price and I would stay here again.
Anna Impastato
Dec 31, 1969
0
Modern European style hotel. Rooms are modern, decent size for Manhattan. Close to Times Square. The front desk staff had a bit of attitude but the breakfast buffet was amazing.
Marisa Erickson
Dec 31, 1969
0
Free breakfast was awesome. Nice rooms
Simon Wheway
Dec 31, 1969
0
Very well situated right in Times Square, but not too noisy in the room. Small but clean and comfortable room. Very good breakfast was included.
Lenka Redko
Dec 31, 1969
0
Great location in the heart of Manhattan,clean rooms, very comfortable bed, excellent service,good morning buffet with lots of choice. The only con it was hard to adjust water temperature in the sink. In the shower it worked well.
Matthew Masterson Scrivens
Dec 31, 1969
0
Room was great! Staff was super friendly! Told them it was our 2 year anniversary and they gave us a free bottle of champagne! The buffet breakfast was decent and the waits were not bad at all. Super great location if you’re planning to see shows. Right on restaurant row!
Raj Jay
Dec 31, 1969
0
Excellant hotel in a very good location. Clean, nice rooms, no views but not in the room long, good service. An excellant Breakfast though the toasters are very slow and needed 2 passes and sometimes the fried eggs look like a blood bath and that area needs better management. Would definitely recommend and use again.
Michelle L
Dec 31, 1969
0
Just stopped in for a coffee before our show. Lobby was very inviting with lots of seating. The coffee shop was bright, warm and inviting. Location is great for theater goers!
Xiomara Sanchez
Dec 31, 1969
0
Great stay: comfy bed...clean, very much the description on their website. Stayed on the 23rd floor. Great view. Breakfast (free) buffet is very good and dinner buffet (not free) with drinks about $110, good food layout.
Meka L
Dec 31, 1969
0
Absolutely Beautiful hotel, friendly and attentive staff and great location to stay in Time Square.Rooms look just as modern and immaculate as photos on the website. Great room views and the location is close to everything for walking! Will definitely stay again.
Dan Adair
Dec 31, 1969
0
Lovely hotel, clean hotel and rooms. Great location. However breakfast was totally packed and had a few issues.
Peter Owens
Dec 31, 1969
0
Amazing place great staff great city
Anita McGee
Dec 31, 1969
0
The hotel is gorgeous and in a great location. The service from the front desk is a nightmare. Also, the breakfast buffet which is supposed to be included is going to cost you $20 per person.
OFmufc27 Foster
Dec 31, 1969
0
A very good hotel and good location and staff stayed here for 5 nights the breakfast was very good every morning. Rooms were good with comfortable beds. The only downside was the prices of drinks however it is expected as it is in New York.
Anne Marie Lyster
Dec 31, 1969
0
Very central hotel. Busy but not so busy for staff to say a friendly hello, or can I assist you with anything. Stayed 4 nights, B&B, breakfast was very busy but we chose to dine in the bar area and found this much more relaxing.
Anna Sergienko
Dec 31, 1969
0
The room was very big, clean and comfortable! The interior was so modern and well made. Breakfast was super delicious. Stuff is super nice and polite. It was the best hotel I have stayed so far in NYC.
Sara Norton
Dec 31, 1969
0
Pretty nice hotel. Clean and great views. Wish they had a microwave though.
Marcella Stocchetti
Dec 31, 1969
0
great staff and beautiful clean hotel will definitely come back x
Marites El
Dec 31, 1969
0
Location outside has ways access to Times Square, Rockefeller, Central Park etc and surrounded by great places to eat
Margaret Short
Dec 31, 1969
0
Had a lovely stay for my 60th birthday, only one point I would make.. no tea making facilitiesin rooms but that's a personal thing probablywouldn'tbother most people
Oskar Menor Galicia
Dec 31, 1969
0
Riu hotel is very close to main attractions in Time square. Very convenient
Alessandro Lumina
Dec 31, 1969
0
Great stay, very good view on Hell's Kitchen, good breakfast!
Steve
Dec 31, 1969
0
Forgot to mention that for complete privacy in shower you have to use only the room lights and not the bathroom lights.
Vicki Thomas
Dec 31, 1969
0
Really nice hotel. Clean room, pleasant staff. They even changed our room to a higher floor upon request for my birthday. So close to time square and Rockefeller plaza.
Marilyn Rios
Dec 31, 1969
0
Liked location. Room was cozy. Price was decent for a night stay
Julian Corucle
Dec 31, 1969
0
Perfect location. Price is ok. Beds are comfortable. Breakfast is nice. Nothing to complain.
Sonya Orourke
Dec 31, 1969
0
Room was amazinggggggg the price of the buffet downstairs was over priced for what it was. For $32 a person they should have filet mignon
Andy Allan
Dec 31, 1969
0
Asked for double deluxe room and think it could have been bigger. Although still good.. Service and help was brilliant breakfast was good but choices could have been a bit better 8/10 for that..
Amanda Britton
Dec 31, 1969
0
Great location. Quite noisy take ear plugs. Staff really friendly.
Helen Gray
Dec 31, 1969
0
Stayed at the Riu Plaza for a week. Nice hotel on W 46th St. A few minutes from Times Square and in a nice street with a large variety of bars and restaurants. Rooms are very nice....free breakfast for our stay.Staff were very helpful.Bell boys a great crowd.Very central for theaters and subway.
Charmaine Harris Dunn
Dec 31, 1969
0
Great hotel centrally located, close to many attractions, walking distance to Broadway.
Suga
Dec 31, 1969
0
If I could rate it 0 stars I would, it was horrible. The two beds are literally right next to eachother and the shower glass is practically clear!
Myra Lynch
Dec 31, 1969
0
Rooms were great and breakfast outstanding really enjoyed my stay
Aron Kunzmann
Dec 31, 1969
0
Best hotel in nyc i ever have been!!!the staff is very friendly and helpful,very clean rooms!
Tracey V
Dec 31, 1969
0
Great Hotel and friendly helpful staff, we had a great visit.
Carlis Hughes
Dec 31, 1969
0
Great hotel!! Verycomfortable, safe and secure. The staff were excellent!! I will definitely stay here again when in New York!!
Spencer Gravillis
Dec 31, 1969
0
I cannot say anything bad about this place the rooms the service the location excellent
Lea Gomez
Dec 31, 1969
0
Cómo siempre RIU nunca falla. Excelente ubicación, cerca de time square. Ofrece desayuno lo cual es muy bueno para arrancar un día largo en New York. Hotel casi nuevo, muy moderno. Atención muy buena, un 4 estrellas perfecto
Leito Macias
Dec 31, 1969
0
Yo fui con mi esposo y mi hijaen enero la habitación muy cómoda,el desayuno completo y el bufete cena muy rico todo. La atención de los camarero muy buena,,,lo único malo que por llevarme un te de manzanilla por la noche me cobraron 7 dolares ahí para mi parecer se pasaron ya que el hotel no es barato pero de ahí todo bien
Fernando Senigaglia
Dec 31, 1969
0
Hotel excelentemente ubicado y muy bien mantenido, el desayuno es muy bueno. Fuimos en familia y la habitación nos quedó bastante chica. Casi que no había lugar para las valijas...
Jose Antonio de Celis Lopez
Dec 31, 1969
0
Repetiría sin dudarlo.
Felipe Calle
Dec 31, 1969
0
Muy céntrico y buenas vistas . La relación calidad/precio en febrero es muy buena.
Jose Padilla Dominguez
Dec 31, 1969
0
Personal del hotel espléndida
OscarRF
Dec 31, 1969
0
Excelente ubicación, muy cercano a Times Square y muy bien comunicado. Arquitectura moderna, habitación agradable y con vistas. Buffet de desayuno muy completo. Posee restaurantes para cenar que no utilizamos. Empleados profesionales. La única pega es que el aislamiento sonoro con la habitación contigua no es efectivo.
Amparo Martínez
Dec 31, 1969
0
Un hotel Excelente, tanto su ubicación, sus instalaciones, y su personal, amables, atentos y dispuestos a ayudarte con una sonrisa en caso de necesitarlo, y muy importante con varios idiomas lo que facilita mucho la estancia. Por cierto, el desayuno buffet abundante y variado. Lo recomendaré a familiares y amigos.
Roberto Santamaria Fernández
Dec 31, 1969
0
Atienden en español sin problema
Jonathan Santiňo Segui
Dec 31, 1969
0
Brutal!!!muy moderno y con todas las comodidades q se tercien. Algo elevado de precio pero la zona lo vale. Muchos bares y sitios chulos alrededor. Muy recomendable
Jorge del Estal
Dec 31, 1969
0
La ubicación del hotel es perfecta, prácticamente al lado de Times Square. Las vistas desde nuestra habitación (piso 20) eran perfectas. El trato del personal más que correcto, atendiendo a nuestras necesidades y facilitando la estancia. El desayuno súper completo y variado. Un lugar para repetir.
Rockybalboaaa Parla
Dec 31, 1969
0
Muy bien situado
Abraham Rodriguez
Dec 31, 1969
0
Hotel increíble a sólo una avenida de times Square. Vale la pena... Y el desayuno espectacular.
Cristina Sanchez
Dec 31, 1969
0
Nos encantó este hotel. El personal muy agradable y saben muchos idiomas. El desayuno tiene mucha variedad. Las habitaciones son limpias y grandes (para lo que se ve normalmente en Nueva York).Me sentí muy cómoda allí.
Maximo Vera
Dec 31, 1969
0
EXTRAORDINARIAO HOTEL, Super amables y con una atención y servicio inmejorables, buen bufé, magníficas habitaciones excelentes vistas, para nosotros y fuimos 6 personas todo perfecto ni una sola pega 👏👏👏👍😘❤️
Georgina Peña
Dec 31, 1969
0
La ubicación es magnífica,todos los teatros cerca,limpio,buena atención. Es un hotel relativamente nuevo de un diseño minimalista,moderno. Es agradable estar aquí.
Rosa Giusti
Dec 31, 1969
0
Excelente atención de todo el personal..manejan idiomas
Bryan Santos
Dec 31, 1969
0
Esta plaza si que es hasta las mismas la más apropiada desde el punto de vista de su ubicación yo digo que es un lugar comodo cerca hay lugares para comer para pasear para tomarse fotos muchas cosas además hay transporte y es muy fluido estar por ahí
Jesús Del Marco Herrera
Dec 31, 1969
0
Muy buena situación,me gustan las habitaciones y además personal muy amable y profesional. Lo recomiendo.!!
catalina Lopez Gonzalez
Dec 31, 1969
0
Queda en una calle conveniente y cerca de atracciones conocidas.
Eduardo Diez Andres
Dec 31, 1969
0
El mejor hotel de NY? EL MEJOR HOTEL DE NEW YORK
Sebastian Montes
Dec 31, 1969
0
Disfrute mucho mi estadía, buen clima, moderno, buena variedad en el desayuno y súper amable el personal!!
Angel Dopico
Dec 31, 1969
0
Una experiencia completa!!! Un sitio súper bien situado. Limpio y agradable !!! Cocina justa pero correcta.
1969netty
Dec 31, 1969
0
Muy bien ubicado. Habitaciones pequeñas, pero muy limpias. Cómodas y con lo indispensable
Juli Pazos
Dec 31, 1969
0
Excelente ubicación. El desayuno tiene gran variedad de opciones (distintos panificados, muffins, frutas, salmón) y todo muy rico.
Bernardo Ortega Álvarez
Dec 31, 1969
0
Situación privilegiada.Pegado a Times Square. Personal muy amable. Habitaciones correctas sin mas
Jorge García Rodríguez
Dec 31, 1969
0
Como se dice en mi tierra vaya pedazo de hotel. La. Comida excelente, el trato, y la localización perfecta a 1 minuto de times square
Abner Durán
Dec 31, 1969
0
Excelente hotel, con habitaciones limpias y camas muy cómodas. El servicio y atención del personal es de lo mejor; hablan español. La ubicación, a una cuadra de Times Square, hace del RIU Plaza una de las mejores opciones de hospedaje en Nueva York.
Susana
Dec 31, 1969
0
Hotel bastante nuevo, de situación fantástica. Para mi gusto habitaciones demasiado impersonales y “frias” pero en general correcto. Mucho caos durante el desayuno.
Maria Eugenia Sicar
Dec 31, 1969
0
Muy buena ubicación y servicio ..habitaciones impecables ..muy recomendable
Bernardo David Tornini
Dec 31, 1969
0
Excelente Hotel, muy bien ubicado, cálido, muy buena la atención.
Salvador Daniel Carapia Alcántara
Dec 31, 1969
0
No tengo queja.
Josefina Fernández Fernández
Dec 31, 1969
0
Hotel muy bueno y muy bien ubicado
Andres Rodriguez
Dec 31, 1969
0
Habitaciones comodas y funcionales excelente atencion del personal muy bien ubicado y cerca de Los principles atractivos
Angelica Tsaquis
Dec 31, 1969
0
Excelente ubicación, muy buen desayuno y cena amoroso el personal un poco chicos los cuartos y poco lugar para guardar la ropa
Pere Martin Gomez
Dec 31, 1969
0
Hotelazo en pleno cento de manhattan
Jose Ignacio Perez Blazquez
Dec 31, 1969
0
Muy buen hotel, muy bien comunicado. Casi todo el personal habla castellano e inglés.
Dahiana Peyró
Dec 31, 1969
0
Habitaciones cómodas y modernas. Muy buena atención. El desayuno increíble!
Victor Velez
Dec 31, 1969
0
Es nuevo, buen trato, mejor buffet, buenas vistas, mejores habitaciones, gym, no se puede pedir más
Jorge Luis Colombo
Dec 31, 1969
0
Siempre un lugar mágico
Jorge Ivan Yesares Morillas
Dec 31, 1969
0
Hotel céntrico y moderno, con sus instalaciones preparadas para el turismo.Totalmente recomendable!!!
Sigüenza Martín Presenta
Dec 31, 1969
0
Uno de los mejores hoteles de manhattan, te da la confianza y garantia de una cadena espaÑola. una ubicaciÓninmejorable a un minuto de times square. el personal amable y simpÁtico.
José A. Guerra
Dec 31, 1969
0
Buena ubicación. Buena atención. Muy buen desayuno buffet, a no asustarse por la cola que corre muy rápido. Habitación limpia, buen colchón pero almohadas muy altas.
Jose Oquendo
Dec 31, 1969
0
Excelente hotel, super bueno, Excelente ubicación, servicios, muy buenos desayunos y comida. Estoy en un cuarto con 2 camas, no se si es la cama ó el matress pero están un poco incómodo pero en lo demás super bueno.
Raquel Garcia Macho
Dec 31, 1969
0
Un hotel muy bien situado, habitaciones funcionales, modernas y limpias. El personal muy competente y la mayoría habla español. El desayuno buffet muy variado. Un hotel que recomendar.
Antonio Santiago
Dec 31, 1969
0
Por las buenas condicionesdel hotel y el buen Buffetdel desayuno y cena
Susana Bordás
Dec 31, 1969
0
Muy céntrico , me encanto la decoración , limpieza de 10. Feliz por haber elegido este hotel!
Hernan Lanuti
Dec 31, 1969
0
Excelente hotel. Habitacion pequeñapero muy cómoda y limpia. El desayuno muy completo y todo el personal muy amable. Además casi todos hablan español. A una cuadra de la escalera de times square! Estuve en el piso 26 y las vistas son hermosas.
Eugenia Vizcay Azcoitia
Dec 31, 1969
0
Habitaciones muy pequeñas aunque limpio. Muy bien situado
José Carlos Caules Cano
Dec 31, 1969
0
Céntrico, moderno, cómodo, silencioso... Nada de lo que pueda decir sobre el hotel le haría justicia. Excelso en todos los sentidos es, en mi opinión, una de las mejores opciones para disfrutar de tu estancia en Nueva York.
Manuel Molina Gallo
Dec 31, 1969
0
Acogedor hotel. Buenas habilitaciones. Inmejorable localizacion. Hablan castellano
Gabriel Sanchez
Dec 31, 1969
0
Muuuuy buen hotel,buena atención en recepción personal que habla español y te resuelve dudas.Habitaciones bien,y el desayuno esta muy bien.Esta muy bien situado,a 10 minutos de Times Square y monton de restaurantes.
Fran Quilez
Dec 31, 1969
0
Hotel céntrico y muy cuidado,trato muy amable y buen precio!
Maria Elena Giner españa
Dec 31, 1969
0
Buen servicio.muy amables.excelente ubicación y muy buena comida
Mª Mercedes Martínez Titos
Dec 31, 1969
0
Hotel moderno, bien ubicado. Todo limpio, el desayuno bufette es muy completo. Bien relación calidad-precio.
Hector Osvaldo Ferrari
Dec 31, 1969
0
Esta todo bien, todavía estaremos 9 días más
Antonio Granja
Dec 31, 1969
0
Muy elegante y excelente atención
Mauricio Rodriguez Roberts
Dec 31, 1969
0
Un lugar muy amable en una ubicación excelente
Sheila Fanjul Alvarez
Dec 31, 1969
0
En Mayo me alojaré por primera vez en vuestro hotel, con las opiniones ya tengo unas ganas locas de ir, aunque tengo una duda, si pudiera facilitar una dirección de correo para consultarla sería genial, muchas gracias
Pablo Rojas
Dec 31, 1969
0
Excelente ubicación y calidad. Cadena española con empleado que hablan español. Grandes facilidades. Desayuno bueno y restaurante para almorzar o cenar de muy buena calidad. Sin duda merece la pena
guadalupe Argüelles
Dec 31, 1969
0
Desayuno excelente,limpio,moderno y sobre todo cerca de todo.Broadway,Time square.entre otros.
Alison León
Dec 31, 1969
0
Me encantó, el personal muy amable te ayudaba a cualquier cosa que necesites, además hablan en Español.Lashabitaciones muy agradables. El desayuno es buffet con lo habitual. Estaba lleno de Españoles.
Marvin N
Excelent location and breakfast!
4
It appears to be a new hotel, very modern. The hotel is located next to Times Square, close to theaters and muscials! Breakfast is a buffet with a lot of options, very good. An excelent a very good...
shara2209
Exquisite Modern Hotel
4
This hotel is very central to the subway and Times Square/Broadway. The room was a good size with excellent views of the city. The hotel was spotlessly clean could not fault it. The breakfast was...
Road26277076444
Great time and hotel was brilliant!
5
We really enjoyed our time here! The hotel was spotless and all staff very nice no complaints at all. We had a nice room on the 25th floor and had great views of the city. 2min walk from Times Square...
Relax46428193394
One of the best
5
Very please with everything from check-in to check out. Employees were very helpful and polite. Room was clean and maintained. Clean towels and running water with A/C working. I love the shower head...
Beverley B
Cattle market
3
My friend and I arrived at this hotel on 1/12/21 and stayed for 6 nights.Checking in went smoothly and the staff were efficient and friendly.We were given a room on the 8th floor ,the lifts are an...
511yaelp
DREAM BIG WITH RIU PLAZA Times Square
5
New York in comfort and easy access up or down ,best location next to broadway , full breakfast with latte or cappuccino at NO EXTRA COST , attentive stuff and fell good mood .simply splendid!
room...
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