Amway Grand Plaza, Curio Collection by Hilton

187 Monroe NW, Near Van Andel Arena, Grand Rapids, MI 49503, United States

Rating

4.3

GreenLeader

2024

Price Level

$$$$

Rooms

682

Pets

Jun

Amway Grand Plaza, Curio Collection by Hilton, Grand Rapids

Amway Grand Plaza, Curio Collection by Hilton

This Michigan hotel overlooks the Grand River and is connected to the Grand Rapids Convention Center. Every room includes a flat-screen TV. Ruth's Chris Steakhouse restaurant is on site. The Amway Grand Plaza Hotel includes a fitness centre and an indoor pool. The hotel offers 24-hour room service and on-site shops. Tennis courts are also located at the hotel. The Gerald R. Ford Museum and Van Andel Arena are within walking distance of the Amway Grand via a connected skywalk. Motorway I-196 is minutes from the hotel.

Price & Availability

2 Adults, 1 Room

Travelers

Adults

Children

Rooms

Done

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Overall

Excellent

4.3

958 reviews

1315

528

206

127

Customers Review

Location 4.3

Cleanliness 4.5

Comfort 4.4

Neighborhood 4.8

Amenities 4.4

Condition 4.5

Recomendation 88.4%

“Just a sensational, beautiful, colorful lobby filled with old American charm with modern. Great warm blue berry muffins and coffee in restaurant. Comfortable sleeping bed and temperature. But why only one small soap for a room of two? No extra amenities in room.”

— Leslie Baker

“Muy bueno”

— Isidro Gonzalez

Customers review

Overall Excellent, 4.3

Location 4.3

Cleanliness 4.5

Comfort 4.4

Neighborhood 4.8

Amenities 4.4

Condition 4.5

Recomendation 88.4%

Horacio Teixeira

Aug 12, 2021

O melhor que ja conheci Wowwwwwww

Mary B

Aug 12, 2021

Our experience was awful. The staff was nice but for two nights we had kids yelling and staying up till 2am next door -Their parents conveniently down the hall. Running slamming doors. For the price,it was terribly disappointing.Perhaps families should stay in one part of the hotel so others who are expecting a more relaxed adult weekend won't have to keep calling security. We paid over $700 and the desk tried to give us a $30 breakfast gift card???? Really?I was also told we could not get a discount or refund because we booked through a third party?? Beware.We were so excited for this weekend and it was a total bust.

Gelson Leopoldino

Aug 12, 2021

Top ao estremo

Alan & Luciana Birck

Aug 12, 2021

Lindo hotel! Luxuoso e grandioso. Voltaria todas as vezes. Principalmente por fazer parte de um legado.

Mary B

Aug 09, 2021

Clint Eastwood

Aug 05, 2021

Pessoal foi simpático e acolhedor. A localização é excelente para caminhar para jantar ou para acessar as passarelas do rio / pedestres. Bom lobby com bons serviços disponíveis.

Leslie Baker

Aug 05, 2021

Apenas um lobby sensacional, bonito e colorido, repleto do antigo charme americano com o moderno. Excelentes bolinhos de baga azuis quentes e café no restaurante. Cama confortável para dormir e temperatura. Mas por que apenas um sabonete pequeno para um quarto de dois? Sem comodidades extras no quarto.

Clint Eastwood

Aug 05, 2021

Staff was friendly and welcoming.Location is great for walking to dinner or accessing the river walk/pedestrian bridges.Nice lobby with good services available.

Maher H.

Aug 05, 2021

Real beautiful colorful lobby. So artistic with old world charm with new. Comfy beds but cheap on soap for the room.

Leslie Baker

Aug 02, 2021

Just a sensational, beautiful, colorful lobby filled with old American charm with modern. Great warm blue berry muffins and coffee in restaurant. Comfortable sleeping bed and temperature. But why only one small soap for a room of two? No extra amenities in room.

Brittany Elliott

Jul 29, 2021

Okay so let me just start by saying, yes it’s a nice historic hotel. Staff is friendly. HOWEVER. The AC in the room barely works. Feels like baby’s breath at 60 degree level we were still sweating. The street noise is literally another level of loud… all night long. Pillows were very uncomfortable. The rooms smelt like mildew. The walls to the historic side are also paper thin, you can IMAGINE what you hear.No room service still bc of covid… even though the entire staff isn’t wearing masks.Before staying here really make sure it’s what you want.. I asked for an updated room they said this was it. Unfortunately I didn’t realize the new tower was completely closed, and was sent fo the historic side with modern shadows is what I was told when I was checking in.

John Chavez

Jul 06, 2021

Ok, Fourth of July, 20 stories up, 600a night. You gotta try this! We were facing the Grand River, having a great time, no crowds, we had ac, no bugs. Aw man pretty cool floor to ceiling windows . A few fireworks went above us, but for the most part everything was right in front of us. If you do this make sure you ask for a room facing the River. Had dinner at ROAM.

Lucio Oliveira

May 27, 2021

Very cozy, spacious, comfortable hotel. From the moment we arrived the doorman set the pace with a friendly smile, and professional assistance. The front desk clerk just as friendly and helpful! The room was SUPER clean and smelled super fresh I thought I was home( BEST HOUSEKEEPING EVER)!! The towel smelled so nice with a fresh pleasant scent, I didn't want to finish drying off .the only two minor things..the room fridge was set to such a low setting, it would not keep anything cold..barely cool..I could not figure out how to adjust it.... second: the desk lamp electric outlet sockets were too lose or not working ...glad I had a 9 ft extension cord with me!! Overall this hotel is by far a very nice facility. I would HIGHLY recommend it! The room offered plenty of space, very silent, with a very comfortable too!! And finally, the facility was neatly designed o portray a grandeur everywhere... not a cookie cutter building we have all grown accustomed to. This facility has lots of character!! A real pleasant experience!!! I hope I get the chance to come back and experience it again.

Joe Shmoe

May 20, 2021

Neat old historic hotel. Lobby was lavishly decorated in old fashioned mansion style. Inside the hotel were some high end dining and drinking establishments (example: $80 steak). Room was not bad, but was decorated with eclectic old furnishings and bland artwork. One unusual thing was excessive mirrors, in the bathroom, that unnecessarily allow a frontal view of yourself on the toilet. Make sure to ask exactly which parking structure to use, to have parking included. (The person we talked to on the phone didn't know, and we want to the one right behind the hotel at first, which was the wrong one.) The man at the lobby check in desk showed us the correct one to use. Overall, not a bad place to stay overnight if you can get a good price.

Viet Nguyen

May 17, 2021

The Amway was a fantastic stay! The location is perfect - at the center of everything in Grand Rapids. Drew was courteous and delivered excellent customer service! He checked us in and generously took the time to share several dining options with us (making recommendations as we provided him with what we were looking for during our trip). When my room was made available for later in the evening, he hand-delivered the keys to me in my friend's room later that afternoon. Parking is conveniently located across from the hotel (connected via a sky bridge), the junior king suite was phenomenal (with a view), and we loved having a Starbucks attached to the building. My colleagues have planned to stay there for their subsequent visit this coming week. Highly recommended!

Ruben Fuentes

Aug 12, 2020

Hermoso lugar

Israel Plata

Aug 12, 2020

Un lugar increíble con tremenda HISTORIA DE ÉXITOS

Lx Legacy

Aug 12, 2020

Es un lugar Exelente para todo aquel quiera conocer halgo diferente👍

Isidro Gonzalez

Aug 12, 2019

Muy bueno

Mauricio Gonzalez

Aug 12, 2019

Una experiencia super especial, jamás lo olvidaré

Ross Torres

Aug 12, 2019

Un lugar estupendamente hermoso recomendado para todos aquellos que quieran luchar por su libertad♥️♥️♥️♥️♥️♥️

Manuel Ramiro Carrillo Chacón

Aug 12, 2018

Muy agradable con toda el lujo del estilo francés y las características de un hotel que se va renovando con el paso del tiempo.

Francisco Vasquez

Aug 12, 2018

Me sentí muy elegante dentro...y eso que soy pobre.

Dave F

Nice Hotel - Great Staff

A beautiful hotel. Well appointed and an exceptional staff. Everything was exceptionally clean nice. We had a wonderful 2 night stay there and everyone was very nice and helpful. Classy place...

Flyer54221064675

Great Customer Service

When we told the front desk agent that our key wasn't working in the elevator, he immediately left the counter to escort us up the elevator and to our room to make sure we had no further issues...

r0cki00

Hotel

Hotel was clean and very nice. Ask for the new part. Itâs updated and super nice and modern. The old part also is clean just older style. Within walking distance to van Andel concerts. Plus several...

trsteel

Encounter Conference

We had no problems on this trip except we were charged more than what we were initially told. The fees were not adjusted and we were told that there or fees added to the bill for services. There were...

serwachjoe

Love the Amway Grand

The best hotel in Grand Rapids and one of the best in Michigan. Especially enjoyed the Wolfgang Punk restaurants and the $24 per day credit given to the restaurants for Hilton Honors Diamond members...

MarkO683

My favorite place to stay in GR.

The Amway Grand is always a pleasant place to stay when in Grand Rapids. The old building is classy, and the new tower has great views, so you canât go wrong either way. There are also nice...

leah b

Great for Conference--not so good otherwise.

I stayed here for a conference. My room was ready at 8am when I arrived for the conference. I was able to unload my car and store things in my room. I could visit my room during the conference...

290roberte

Unless you attend event at hotel, not worth the $$

Location is great, but itâs the only thing great about this hotel. Pool was closed for renovations and they donât tell you that when booking or making reservations. Room was average with loud...

LooksMrT

Well worth the experience of the Amway Grand Hotel!

It has been a few years since staying here for a conference. The whole staff was very helpful and friendly, there were even a few familiar faces from a few years ago! My favorite part is the historic...

Samielynn30

Beneath the pretty wrapping

I would give less stars if I couldâ¦ Room wasnât completely clean, beds were harder than concrete. I could see into the kitchen in Wolfgang Pucks and the cleanliness level looked sketchy. Food has to...

psudino

Great location and meeting spaces, but the rooms are not worth the price

This is a luxury hotel in GR, and parts of it fit that bill and parts do not. Pros: 1. Location is wonderful. Right on the river and walking distance to most of the primary downtown attractions 2...

Robin J

Interesting sort of place

A hotel that seems to go on for ever! You seem to go up and down and around to find your room! The bedroom was spotless nicely laid out and the bathroom was on the small side. Two great nights sleep...

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