Hyatt Place Champaign/Urbana

John Tragiai

Aug 13, 2021

5

Just passing through town and chose this hotel. Nice rooms and restaurant/bar. Great customer service. Abdi working the front desk was awesome! Would definitely stay here again.

Julie W

Aug 10, 2021

4

Love the Hyatt every visit. It's super clean. Staff is friendly. Easy walking to food and drink. Great views. I love that the hotel is pet friendly but .. this visit there was a dog that barked every time someone went down the hall, seemingly when the family was out of the room. Didn't want to complain because I have dogs and understand struggles while traveling, but a suggestion would be to place all families with pets on one floor together, away from non-pet visitors.

George Whitaker

Jul 24, 2021

5

Great location with lots of great restaurants in walking distance. Free breakfast and coffee was a nice surprise. It was very quiet as well.

Sheila Damon

Jul 20, 2021

5

I stayed here for a wedding. The rooms were beautiful and super clean. The desk employees were so helpful. I ran into a minor problem that had nothing to do with thte hotel and they helped me out..I always want to let someone know when they do a great job, because I think most people are fast to criticize, but not so much with their praise. This place deserved the praise.. Thanks for making the stay enjoyable.

Andrea McCarthy Jacobson

Mar 31, 2021

3

Wish I could give this place 5 stars. I have stayed here a couple of times in the past year to visit my son who is attending University of Illinois. Had a great stay the first time when I came down to pick him up for winter break, but the last time I stayed recently, there was a loud birthday party going on. The first time I called the front desk, it seemed as though the party goers left for a while, but when they came back they brought more people and were even louder. Most of the night was disrupted by these folks. They sounded to be older than college age students too, would guess they were around mid 30s to early 40s. By the time they all finally quieted down (after they were warned by the hotel) it was almost 5am. Sleeping was really a challenge. My son is now hesitant to stay at this hotel because this kind of ruined the stay for us. Otherwise, the staff is fantastic and it’s a very clean hotel, located right in the heart of downtown Champaign. The beds are very comfortable too. Would love to give it another shot sometime soon but not quite sure yet.

KimberlyS1708

It was nice

4

The front desk staff were the best and were super helpful. Had an issue with the shower and the manager came up to clean up after they fixed it. The parking garage was nice to have but SCARY to...

Explorer17209957905

Clean room/Comfortable bed

4

The room was clean and the bed was comfortable. The room was spacious as well. Our shower door did not work properly and the lighting and set up it the bathroom made it difficult to do my makeup...

Dream58412283899

Getaway weekend

4

Very nice property overall. Nice clean room and bathroom. Friendly staff and helpful with local information. Very nicely located in the center of a very vibrant downtown both daytime and nighttime...

tennisfault

Good

4

Very friendly staff. Breakfast was good. The room was nice but the rug had stains all over, and the sink was cracked. Obviously caused by guests but gave the room the feel of a lower quality. Also...

Dream06751166872

Poor Customer Service

1

We stayed at this hotel on a Wednesday night for my father in-lawâs funeral. It was a nice hotel but my experience to follow has been terrible. I think I may have left a box of jewelry at this hotel...

jameskkogut

champaign stay

5

the hotel and staff were wonderful Room was clean and the hotel in a great location. the only thing I can complain about was that the parking garage entrance ramp was a little tight for the vehicle...

noelleh1969

Perfect location!

5

Loved Hyatt Place! Right in the middle of everything and covered parking! The rooms were really nice, the price was not to be beat and the staff was honestly, refreshing. We'll be staying with them...

tbahl5

Tom

5

Very happy with everything at the hotel after driving all day. Check in was a breeze, price was right and room was very comfortable. Breakfast was nice in that you had some options so there was...

mssarahceo

Everything I expected and more

5

This hotel was everything I expected and more. The location is top tier. The customer service was unmatched. The room was high end and the parking was convenient and I felt safe. Oh and the bed was...

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