Experience Luxury and Comfort at Barceló San José in La Uruca, Costa Rica

Quinton Green

Mar 29, 2023

3

Hotel serves great food and can rooms! Wasn’t overwhelmingly nice for the price however. Would have given a higher rating but loud music going on until 11 pm outside and pool closed at 6pm. Was kind of a bummer for how much the room is. Other than that staff were friendly and everything Else was good

Scott Justham

Mar 21, 2023

5

Great kick off to our Costa Rica travels. We arrived late and staff was very helpful and easy to communicate with, limited Spanish skills. Very nice rooms, breakfast, and pool. We only stayed one night but would stay again in the future.

Johan Palm

Jan 06, 2023

4

We are happy with our stay, the hotel is located closely to the airport. Nice and clean room with everything you can wish for. The staff was helpful. The pool was a bit cold for my taste. The restaurant by the pool was fantastic!

Nigel Van de Velde

Dec 25, 2022

1

When staying in San Jose just for the day (waiting on our flight back home in the late afternoon), we called the hotel to check if there were possibilities for a day-pass to enjoy the pools etc., without booking a night which was not needed for us. On the phone, the person was very rude to us; when we did not fully understand what he was saying due to the accent, and we friendly requested to repeat what he said, he simply replied “NO, do you understand THAT?!” in a very condescending manner. It looked like a very nice hotel, unfortunately the service we experienced was simply not good.

Karina Lopez

Nov 19, 2022

1

Este hotel es pésimo ! Con mal olor, el trato del personal es de lo peor! Además es antiguo todo! El personal no es atento , casi qué hay que rogar para que lo atiendan. La habitación tiene olor a guardado a viejo. Si van a visitarlo lleven desinfectante , no cambian las sábanas es un asco de hotel , puse la queja en recepción, la respuesta fue que el gerente le hará un reembolso , cuando lo solicite , el "gerente" fue grosero además de pedante ! No pierda dinero en este hotel de quinta categoría !Antes de hospedarse en barcelo mejor piénselo y busque una mejor opción que esté basurero

Mariana Amaro

Nov 19, 2022

1

Atendentes da recepção muito mal treinados.

Jonatan Alfaro

Nov 19, 2022

1

El ministerio de trabajo debería visitar este lugar de quinta. El trato a sus empleados por parte de los de mando es inhumano y asqueroso. Especialmente en el departamento de camareras... inaceptable completamente. Parecen las tiendas SYR. Y no solo los mismos de mando, permiten que los huéspedes traten a sus empleados como les de la gana, gritos, malas palabras,y hasta violencia física. No visiten lugares donde los empleados son tratados de manera inhumana.

Susana Yáñez

Nov 13, 2022

4

Great place, stayed here for a week for our 2022 EducationUSA WHA Forum. The breakfast was great and the people very friendly. The garden is beautiful, the trees majestic and we saw hummingbirds. The only but would be that it's far away from downtown and tourist sights. Other than that, all great

Elena SW

Nov 12, 2022

5

The most beautiful hotel garden..! The rooms also have wonderful view. Some pieces of furniture , however, need to be upgraded. Breakfast was ok, but there was not any kind of chocolate -even in pancakes and croissants (which is a common breakfast in Europe). The pineapple 🍍 was the best i ve ever had in my entire life !

Julia Kaczmarczyk

Nov 12, 2022

5

Pretty nice hotel with big rooms and comfortable beds. Not the newest building but well maintained. Breakfast was not bad. The location is quiet as are the rooms.

Miguel Carvalho

Oct 29, 2022

4

Um hotel tranquilo, perto da cidade, mas num local que transmite um ambiente tranquilo, com muita vegetação, muito verde, muito bem tratado. A. Simpatia de todo o staff é um ponto forte. O pequeno almoço, é suficiente e é sempre apresentado com categoria. Gostei bastante de todo o ambiente. Um hotel a repetir nas futuras vindas a San José.

Marjorie Stefany Rojas Núñez

Oct 29, 2022

4

Es un hotel excelente para el servicio Premium. El área de comida Premium es excelente pero no hay opciones vegetales/vegetarianas. La limpieza es muy buena y el personal es muy amable. Los amenities Premium para el baño son excelentes. El desayuno es excelente, variedad de comida, buen sabor. Parqueo excelente y bajo techo.Único punto malo a mencionar es que NO acatan las solicitudes del huésped hechas durante la reserva y constantemente hay que estar solicitando la asistencia. Por ejemplo, la reserva es para 3 personas y equipan la habitación únicamente para 2 personas, el plato de bienvenida siempre lo olvidan, cuando se requiere algo de recepción hay que pedirlo mil veces para que tal vez lo tramiten.Las tinas de los baños son muy resbalosas, recomiendo pedir una alfombra antideslizante.Es un hotel tranquilo, cómodo, con servicios varios.

Deyanira Garcia

Oct 22, 2022

5

Hola!!! Nos gusto mucho el Hotel muy cuidado y las habitaciones espaciosas y muy cómodas! les sugerimos que se enfoquen en la atención del personal de recepción, no son amables, les faltan algunos cursos de integración entre ellosse molestan enfrente de los clientes y no se ve bien! Muchas gracias por todo!Y no por eso les voy a quitar estrellas!!! Pura vida!

Alla C

Oct 20, 2022

4

I love this hotel. Lovely decorated room, clean bathroom. Bed is comfy. Garden was very inviting, unfortunately I have not stayed long enough to enjoy it. Huge choice for breakfast. Guys working in there are doing exceptional jobs. I would recommend everyone who considers staying there.

Joaquín Batista Cruzado

Oct 19, 2022

2

Buenas habitaciones y buen servicio en general. Baja la nota porque el botones nos rompió una maleta por agarrarla de dónde no debía y lejos de disculparse por parte del hotel comentaron que mirarían las cámaras de seguridad como si no creyeran ni nuestra versión ni la del botones. Típica humedad de la zona en las habitaciones.

Rodrigo C.

Oct 19, 2022

2

El hotel está muy viejo.Para nada debería conservar las cinco estrellas. El aire acondicionado estaba a tope cuando llegamos siendo insoportable lo fría que estaba la habitación. La habitación era vieja , con una cama doble muy pequeña y una supletoria. El baño era minúsculo y la bañera/ducha tenía fuga y llenaba de agua todo el cuarto de baño, haciéndolo resbaladizo. Había una máquina de hielo en la puerta de la habitación que hacía un ruido infernal.Al hablar con recepción la apagaron. Los ruidos no acabaron ahí, ya que está al lado de una autovía o carretera muy ruidosa y al no estar insonorizada era complicado descansar bien. En resumen, nefasto. Al menos en el restaurante se come bien (caro, pero bien) El desayuno es muy bueno, y es de los que tiene más opciones para elegir.

Hamza Nazir

Oct 16, 2022

4

Jean was very helpful and went above and beyond. The rest of the staff were alright as well. The view was decent from the second floor. I asked for a higher floor and the first staff member lied to me that they were doing renovations and that the other floors were closed. But I could see that people were staying on the other floors. Jean told me the truth that the other floors were reserved for some event.

Ginger Gema

Sep 19, 2022

5

Estuvimos a la llegada a Costa Rica y repetimos a la vuelta 3 días más porque es excelente en todos los sentidos, nos hicieron sentir cómodos y el personal un diez todos, muy atentos y agradables. Excelente la habitación muy completa, amplia y la cama cómoda. todo el Hotel impecable de limpio. La comida y el desayuno buffet muy muy completo. La piscina Preciosa, no se puede pedir más. Recomiendo a todos los viajeros que vayan a este hotel, quedarán encantados.

Patricia Arnanz

Aug 19, 2022

5

El hotel es de los mejores de san José, la cama es muy cómoda y las zonas comunes están muy cuidadas. El personal del hotel es muy agradable y te atienden con mucho gusto. Tengo que destacar a Yorlenis que hace unas tortillas espectaculares en el desayuno, además de alegrarte la mañana junto con Maylene con su simpatía.

LAFOTODENATALIE Houston

Jul 31, 2022

4

I stayed there 2 nights, before and after the flight to US. I was so glad that I have picked the hotel. I took advantage of the free airport shuttle. I liked the garden full of exotic trees and plants. It looked like a mini botanical garden and I found it very impressive. When I was using one of those bars located inside the hotel, I was enjoying the view of the garden. Besides, that bar had a live music in the evening! The rooms were outdated but clean , the bed was comfortable. I had a view on the garden and city of San Jose. I did not like that I have never received a wake up call, however , I requested it as soon as I checked in. I was lucky that I woke up without the wake up call and did not miss the flight. The hotel was good for the price.

P D

Jul 09, 2022

5

My experience here was absolutely delightful. All of the staff were so helpful and kind and the rooms are very spacious yet comfortable. Being around nature was also divine, not forgetting how fabulous the food is here!

Diego AmPa

Jul 02, 2022

4

Hotel bastante bien equipado con amplios salones y habitaciones, un cuatro estrellas español. Tienen cambio de moneda bastante más ventajoso que en el aeropuerto y en España.

Erick Gonzalez

Jun 18, 2022

5

El hotel parece estar dentro de la selva, tiene espacios muy agradables. Lo que si es algo incomodo es su ubicación, que para poder salir de ahí, es en coche.

Vanessa Montero

Jun 11, 2022

5

Estuvo todo muy bonito, el jardín es precioso y la habitación es muy cómoda. Se duerme muy bien.La comida está ok, al menos lo que logré probar. Podría mejorarse. Pero el resto df los servicios del hotel, y el hotel como tal está precioso y excelente.

Un paseo con Silvia

Jun 09, 2022

5

Apartado delcentro. Hotel con trato excelente, 3 tipos de restauración, aunque la de grill siempre la pillamos cerrada. Gimnasio, jacuzzi y piscina con tumbonas y hamacas muy cómodas. Restaurante Japonés y restaurante a la carta de platos tradicionales, pastas y pizzas. Tienda de souvenir. Las mejores y máscómodas y grandes camas en las que he dormido. Personal encantador

Jordan F

May 15, 2022

4

I only stayed here for one night. So I don't have much to say. But the hotel is beautiful. Wasn't anything I was expecting. Every was nice an clean. The bed was little bit small however. I'm 5'9 and if I stretched all the way out my foot would hang off the bed. Didn't have the chance to enjoy the pool but it looked fun. Amazing view from the windows.(mountain view). I just didn't like that breakfast Wasn't included. Good thing my excursion included breakfast. Also $5 uber to the mall. A real plus!

Fernando da Silva

May 09, 2022

5

Maravilhoso e otimo

Emmanuel Herrera

May 09, 2022

4

El hotel es todo lo que se necesita para descansar y pasarla bien, con una gastronomía variada y piscinas amplias. Sin embargo, el tiempo de espera para el check in fue sumamente alto, más de una hora y tenían en una hora donde es la mayoría de ingresos (cerca de las 3:00pm el 18-04-2022) sólo a una recepcionista que hizo malabares para dar la mejor atención posible (a ella la felicito).Igualmente a la mayoría del personal desgraciadamente se le nota muchísimo el poco ánimo e interés por brindar un atención amable y cordial, fueron contados con una mano a los que se les notaba que buscaban dar el servicio de la mejor manera. A pesar de ello, la calidad de las instalaciones así como la gastronomía compensan ese trato, por lo que definitivamente volveré, esperando disfrutar de una mejora en la atención.

Margarida A M

May 09, 2022

5

Um hotel de 5 estrelas que não é recente mas está óptimo para ficar uma ou duas noites em S. José.Os colchões, as almofadas e a roupa de cama são de grande qualidade, mesmo Great! Dormimos muito bem. O pequeno almoço estava ok. As piscinas e os jardins são muito agradáveis. Os transfers gratuitos de e para o aeroporto funcionam bem. Resumindo a relação qualidade preço é muito boa.

Raj C

May 09, 2022

2

Such a beautiful property which is lacking a good customer service. Employees are not nice to the customers. Even the property is being old which is not maintained properly. We had 3 rooms booked, all three rooms had very inconvenient shower door and all three are leaking lots of water on the bathroom floor. One room had broken soap tray. Not happy with the property. Definitely won't recommend.

Kevin Carvajal Lopez

May 09, 2022

5

Good location for the hotel, it's a close distance to Downtown. Such a good breakfast buffet with many options. Really comfortable room and clean. Friendly staff and it has parking lot.

Julie W

May 09, 2022

5

Wonderful service. Very accommodating. We showed up after traveling for 2 days and the receptionist was so kind. She let us check in earlier and we even had the most wonderful breakfast. Very impressive and well maintained grounds. It’s a real sanctuary in the middle of the city.

Rick Vance

May 04, 2022

5

Great value, very clean. Breakfast buffet very good, staff is helpful. The room WiFi didn't work either of two visits and couldn't be fixed.

Alba Paola Quezada

Mar 09, 2022

3

El staff es muy amable pero las habitaciones ya están muy anticuadas. Lastimosamente la única noche que estuve ahí, tuve un problema ya que alguien se confundió y entró a mi habitación estando yo fuera, pero cuando yo intenté entrar mi llave no funcionaba, lo cual me dejo insegura durante la noche.

Ragoncis

Mar 09, 2022

4

El lugar es muy bueno, agradable y tranquilo. Tiene diversos espacios donde se puede disfrutar, bar, restaurantes, piscina. Todo muy bien. Pero le doy 4 estrellas porque no hay área para fumadores. Si bien al ser un hotel multinacional, llegan personas de diferentes países, procedencias por lo que es incómodo tener que salir al parqueo para fumarse un cigarrillo.Para quienes fumamos, nos gusta fumar mientras leemos un libro, tomar un café, acomodar ideas o incluso solo para apreciar el entorno y el esplendor del día.

Jon B

Mar 09, 2022

3

Generally well run, nice pool, comfortable rooms but dated decor and poor food.I was half board.. Didn't expect too much but both breakfast and dinner were very poor. I didn't even have my second included dinner and found a nice bar behind the hotel to eat at.

Michelle vaquero

Feb 09, 2022

5

Mejor hotel o mejor hotel para estar en San Jose 💚 me quedé aquí al llegar y al irme de Costa Rica, definitivamente la mejor opción. Nos fueron a buscar y a dejar al aeropuerto a nuestra llegada y salida del país Gratis. El personal increíblemente amable. Excelente relación precio-calidad. Inclusive pase 1 noche por una cadena grande de hoteles " Radisson" y fue un desastre y caro.

Tim Costello

Jan 09, 2022

4

There are a ton of shiny new western hotels in San Jose, the Barcelo is not one of them. But it is one of my favorite hotels in urban San Jose. The rooms are large, the pool area is very nice, the buffet style Costa Rican breakfast is great. A large open air breakfast pavilion is a great start to any day. If you are looking for fresh, fancy and new this is not your place. If you are looking for great comfort at an incredible value that feels a little nostalgic this is you ticket. I stay there almost every time I go to San Jose.

Leonardo Mello

Nov 09, 2021

3

Considerando ser um hotel 5 estrelas,o custo benefício da hospedagem deixou bastante a desejar.Apesar de amplos, limpos e silenciosos, os quartos são antigos, com pouca iluminação, e alguns problemas, como vazamento no banheiro. O café da manhã é fraquíssimo, com poucas opções e desorganizado.O atendimento no hotel é, no máximo, mediano.

Regina Trindade

Jul 09, 2021

5

Muito bom

Jorge Chaves

Jan 26, 2021

4

Es un hotel tradicional en Sam José Costa Rica. Ideal para personas que necesitan un punto para hacer negocio y viajar a diferentes partes del país

Lucenildo Aquino Júnior

Jan 26, 2021

5

O hotel é ótimo e estou participando de um evento e tudo é bem dividido e organizado nesse hotel.

Guilherme Leite

Jan 26, 2021

5

Otimo hotel, organização, limpeza, qualidade dos quartos, café da manhã tudo perfeito

Carlos Milano Gori

Jan 19, 2021

5

Excelente atención. Mi recomendación es hospedarse en el piso 6. En ese piso hay un bar con bebidas ilimitadas.

Nelson Ivan Benitez Campos

Dec 26, 2020

5

Exelentes instalaciones, buena comida y bebidas. Personal atento y cumpliendo los protocolos covid.

Wilberth Gusman

Dec 26, 2020

4

Es muy bueno la atención es excelente

Evandro Brigídio

Dec 23, 2020

5

Clean and well maintained place. We had a great time by the pool, where they served us a delicious steak.

Kiki Berg

Dec 20, 2020

1

I have this hotel booked for Jan 10/21 and have been trying to get in touch with them via Expedia and personally for a MONTH!!! To change the dates as the airlines changed out dates. NO calls or emails being returned! Super Frustrating! Very bad customer service for Covid Times.

Tiffany Bass

Dec 03, 2020

1

I wouldn’t recommend. I have a week to look for a new hotel. I got an email on Friday letting me know that the reservation was cancelled. I wish they would have let me know in advance or let me know there was a possibility of hotel not opening. Communication is key. Now I have a vacation with no hotel. This is my reservation information Cheap tickets 7552681376731

Makel Farith Carrillo Hernandez

Nov 26, 2020

5

Excelente atención, los show demaciado buenos y excelente el trato del personal.

Adriana Rosales

Nov 26, 2020

5

Excelente instalaciones, atención y la alimetación muy buena Nayeli me atendió super bien

Katillis Duarte

Nov 26, 2020

5

Excelente atención, la comida muy variada y buena, un show increíble para toda la familia. Miguel y Nayeli nos atendieron súper bien , siempre atentos a lo que necesitáramos

Ye Cher

Sep 26, 2020

5

Excelente lugar. Estuve hospedado en 2017 por una gira de fin musical. El desayuno buffet al día siguiente estuvo de gloria.

Jason Chung

Feb 26, 2020

4

Great place to stay to catch some sleep after a long flight. The service at the reception was great. The room was comfortable. The interior decoration was a little dated, but functional. We were lucky to get a room on the 1st floor (which is really the second floor by North American standard) and that meant that we had a spacious balcony. In our case breakfast was included, however it wasn’t the best we’ve had before. The property also offers a botanical garden and a swimming pool which were both very decent. So altogether some pros and a cons, still 4 out of 5.

Sable Miner

Feb 19, 2020

4

(NOTE- THIS IS FROM MY STAY IN SEPT'17)Barceló San José looks great and has a friendly staff- very helpful to its guests. Several nice restaurants within space & popular meeting & ballroom. In closing I would say you could do better with a newer hotel as there are plenty here but would of course pay more. I sorta dug the retro 90s motif but admittedly most patrons want newer amenities.. I don't think Barceló should be neglecting this hotel property as it really does have a nice location/grounds and scenic views from upper floors. Easy access to highways & biz center but set back so not too loud.

Guilherme B

Jan 26, 2020

5

excelente hotel

Celulares Chorotega

Jan 26, 2020

5

Linda estadia

Oscar Zuñiga

Jan 26, 2020

2

Estive lá para uma conferência. Problemas com o rede wi-fi. Mas, boa comida

Éder Geller

Jan 26, 2020

4

Hambúrguer delicioso

Rogério Groenwald

Jan 26, 2020

5

Muito bom hotel,quarto grande e limpo,, piscinas e restaurantes e café da manhã maravilhoso

Francisco Sacramento

Jan 26, 2020

2

Fraco, para um Hotel de 5 estrelas!

Alejandro Perez

Jan 26, 2020

5

This was an amazing experience, stayed here for the weekend the snack bar is great and the rooms are very comfortable. Although the price is $80-100 per night it's worth it for a business trip very convenient location I share some pictures while I stayed here.

FOODLIFE With the Z

Jan 26, 2020

5

This is an awesome place to stay while in Costa Rica.Excellent and attentive staff.The hotel food is great with a large variety.If you want something that you do not see due to dietary restrictions,b just let them know.Several restaurants for you dining pleasures.Beautiful well cared for grounds with lush gardens and magnificent flowers and trees.Close to the busy areas of town, but just distant enough to find a serene setting.Awesome rooms with nice views.A helpful English speaking staff if needed.A nice fitness center of a health club is accessible to you.This gym have all the right equipment that will allow you to get a full workout with zero issues and then relax in the whirlpool or take a swim in the large well cared for outdoor pool.I have no regrets what so ever.

Julieta Catalina Villalba Arias

Jan 26, 2020

4

The hotel it's a little antique , the beds were very comfortable. The breakfast was good but can be better with the bread. No bacon. The bathroom was not so confortable. Staff was ok. They help but you really need to ask them so they can help you. The gym was good. The location was very good. Included the parking

Relax76825

Good Quality Stay

4

I have stayed here every time I visit Costa Rica, usually 2X per year. As a single female traveler I find this hotel to be safe & secure. The rooms are comfortable, wifi is good, free breakfast...

SaraTyson49200

Beautiful property

5

Beautiful property with nice, spacious rooms at a pretty affordable price. The hotel has a nice pool area with an outdoor restaurant beside it. There were two or three more restaurants inside the...

Sally H

Busy city hotel

4

This is very much a busy come and go, short stay city hotel. My room was comfortable and had everything I needed. Restaurant and lifts were busy, especially at breakfast. It was a bit of an oasis...

FabianCv

Great option for a romantic weekend

5

Weâve just visited this hotel with my girlfriend and it was a great experience. Starting with the tasty breakfast, and ending with the details for couples. We are looking to return to this nice...

Paul L

A great place to relax while exploring San Jose

5

This hotel is really a bargain. We found 100% of the staff very helpful. The majority speak enough english to get by, some are quite fluent, but...many are as good at english as I am with...

568normanm

One of the best experiences ever

5

One of my best experiences ever in Costa Rica. The service and accommodation are top! The food is amazing! The rooms are very clean and comfortable. The garden are gorgeous. The restaurant by the...

Barceló San José, La Uruca

Barceló San José

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