SureStay Plus Hotel by Best Western Thornton Denver North

12101 Grant Street, In the city center, Denver, CO 80241, United States

Rating

3.7

Price Level

Rooms

100

Pets

Yes

from $ 560.36

BOOK NOW

Jun

SureStay Plus Hotel by Best Western Thornton Denver North, Denver

SureStay Plus Hotel by Best Western Thornton Denver North

Price & Availability

2 Adults, 1 Room

Travelers

Adults

Children

Rooms

Done

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Select your room

Standard King Room ·

Room Only · 1 King Bed

Member’s exclusive price

Non Refundable

Total

$ 560.36

RESERVE

Standard Room ·

Room Only · 2 Double Beds

Member’s exclusive price

Non Refundable

Total

$ 693.86

RESERVE

Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.

Overall

Good

3.7

337 reviews

Customers Review

Cleanliness 3.8

Comfort 3.9

Neighborhood 4.1

Amenities 3.6

Condition 3.7

Recomendation 100%

“Após a chegada ao hotel Surestay, fomos recebidos com alegria pela Administração, o que foi uma experiência agradável. Paula também foi um prazer conversar e muito prestativa em todas as nossas necessidades. Também era agradável estar perto de Van, que sorria para nós todos os dias e nos fazia rir. A nossa estadia foi mais agradável com uma equipa e gestão excepcional.”

— Van Morrison

“great quality for the price, room was much nicer than i expected. staff was friendly and easy to work with. plus it's location is super convenient for traveling between boulder and denver. will definitely be back!”

— Anna Potter

Customers review

Overall Good, 3.7

Cleanliness 3.8

Comfort 3.9

Neighborhood 4.1

Amenities 3.6

Condition 3.7

Recomendation 100%

Marcio Simoes

Feb 10, 2022

Muito bem localizado

Unknown_Spiritbeing _Ghost

Feb 10, 2022

Use to be 5 star new guy up front is not a customer service type of guy. This will fail at this rate believe me or not dont care.. It did I'll come in see If reviews stands

Konner Maehew

Jan 27, 2022

Eu e meu noivo estamos frequentemente aqui devido a negócios e estamos sempre recebendo o máximo de ajuda de Nikki, um dos gerentes, que sempre esteve animado em ajudar e garantir que nossa estadia fosse excelente. Se por acaso você se hospedar neste hotel e tiver a sorte de ser ajudado por Nikki, sentirá que fez um amigo, mas ainda terá o conforto de saber que um profissional está cuidando de seus assuntos.

Konner Maehew

Jan 27, 2022

Mi prometido y yo estamos aquí con frecuencia debido a negocios y siempre recibimos la mayor ayuda de Nikki, una de las gerentes, que siempre ha estado emocionada de ayudar y garantizar que nuestra estadía sea excelente. Si por casualidad te hospedas en este hotel y tienes la fortuna de ser ayudado por Nikki entonces te sentirás como si hubieras hecho un amigo pero aún tendrás la tranquilidad de saber que un profesional está manejando tus asuntos.

Konner Maehew

Jan 22, 2022

Me and my fiance are frequently here due to business and are always getting the most help from Nikki, one of the managers, who has always been excited to help and ensure our stay is an excellent one. If by chance you stay at this hotel and have the fortune of being helped by Nikki then you will feel like you made a friend but still have the comfort in knowing a professional is handling your affairs.

Tara Lynn

Jan 13, 2022

Sem problemas além de cheirar às vezes. O atendimento ao cliente é fabuloso aqui. Nikki, Davita, Josh e Jim são maravilhosos. Você se torna "como uma família" quando fica aqui. A equipe sempre vai além para os hóspedes. Eu tenho amigos que tenho há anos que não saem do seu caminho como esses caras. Obrigado pessoal, vocês realmente são a definição de atendimento ao cliente ..😁

Tara Lynn

Jan 13, 2022

No hay problemas aparte de que huele a veces. El servicio de atención al cliente es fabuloso aquí. Nikki, Davita, Josh y Jim son maravillosos. Te vuelves "como de la familia" cuando te quedas aquí. El personal siempre va más allá para los huéspedes. Tengo amigos que he tenido durante años que no se esfuerzan como lo han hecho estos muchachos. Gracias chicos, ustedes realmente son la definición de servicio al cliente..😁

tara lynn

Jan 13, 2022

No issues other than it smells sometimes. Customer service is fabulous here. Nikki, Davita, Josh and Jim are wonderful. You become "like family" when u stay here. The staff always goes above and beyond for there guests. I have friends I've had for years not go out of their way like these guys have. Thank you guys, you really are the definition of customer service ..😁

Ben Wiebe

Jan 10, 2022

O que é um hotel lixo. Cheguei e fui imediatamente assediado por um cara exigindo um cigarro vagando pelo estacionamento, eu nem fumo. E agora, às 2h45, as pessoas estão discutindo bêbadas no corredor, acordando meus 2 filhos. Ligo para a recepção para reclamar do barulho e a mulher da recepção obviamente conhece as pessoas que festejam no hotel, em uma quinta à noite ... sobe e diz em voz alta para eles ficarem quietos e pergunta se eles estão vindo para trabalhar no hotel mais tarde…. Estou exigindo um reembolso pela noite.

Steve Ivarson Jr.

Jan 10, 2022

This was a horrible stay. Nothing but disappointing problems. I couldn't upload a video of how disgusting the Ptac/Air Conditioner was but my 3 yr old daughter said "Daddy that's gunna make me sick". There was also a keyed lock on the bathroom which we all know my daughter locked so we couldn't use our bathroom till someone came and took the entire door off. I mean the pictures speak for themselves. To top it all off we were offered half a room night comp which blows my mind 🤔 HALF A ROOM NIGHT FOR A WEEK OF BS. PLUS THERE WAS 2 FIGHTS AND ONE WAS A KNIFE FIGHT IN FRONT OF OUR ROOM WHICH SCARED THE HELL OUT OF MY DAUGHTER ! NICE JOB BEST WESTERN !

Ben Wiebe

Jan 10, 2022

What a trashy hotel. I arrive and was immediately harassed by a guy demanding a cigarette wandering the parking lot, I don’t even smoke. And right now at 2:45 am people are drunkenly arguing in the hallway waking up my 2 toddlers. I call down to the front desk to complain about the noise and the woman at the front desk obviously knows the people partying in the hotel, on a Thursday night… comes upstairs and loudly tells them to be quiet and asks them if they are coming in to work at the hotel later…. I’m demanding a refund for the night.

Van Morrison

Dec 10, 2021

Após a chegada ao hotel Surestay, fomos recebidos com alegria pela Administração, o que foi uma experiência agradável. Paula também foi um prazer conversar e muito prestativa em todas as nossas necessidades. Também era agradável estar perto de Van, que sorria para nós todos os dias e nos fazia rir. A nossa estadia foi mais agradável com uma equipa e gestão excepcional.

Cassandra Rodriguez

Dec 10, 2021

É decente para o preço que você paga não se pode queixar do quarto. O pior foi o recepcionista que não quis me ouvir. Descemos para pegar o café da manhã de graça e o sanduíche do café da manhã não estava nos sacos pré-fabricados que ela fez. Fui contar a ela e ela insistiu que todos estavam lá. Para encurtar a história, pedimos que ela desse uma olhada nas sacolas e então percebeu que elas não estavam lá. E foi rude sobre nos dar os sanduíches. Sem educação. Dissemos obrigado e tudo sendo muito educado sobre isso.

Cassandra Rodriguez

Dec 10, 2021

It's decent for the price you pay can't complain about the room. The worst was the front desk clerk who wouldn't hear me out. We went down to get the free breakfast and the breakfast sandwich wasn't in the pre-made bags that she made. I went to tell her and she insisted they were all in there. Long story short we had her look into the bags and she then realized they weren't in there. And was rudeabout giving us the sandwiches. No manners at all. We said thank you and everything being really polite about it.

Van Morrison

Nov 18, 2021

Upon arrival at the Surestay hotel we we’re happily greeted by the Management which was a pleasant experience. Paula was a joy to talk too and very helpful with all our needs. It was also warming to be around Van who smiled at us everyday and made us laugh. Our stay was more then enjoyable with outstanding staff and management.

Anna Potter

Oct 17, 2021

great quality for the price, room was much nicer than i expected. staff was friendly and easy to work with. plus it's location is super convenient for traveling between boulder and denver. will definitely be back!

Martin Arribas

Oct 10, 2021

Buen lugar ! Bien ubicado

Anneliese Hughes

Sep 10, 2021

Check in and out was easy. Staff was always pretty polite especially the girl with the glasses. I didn’t catch her name. The pool was down even though it was advertised as open. Hot breakfast was a big reason I booked this place and they didn’t have that. Just go bags. A lot of sketchy people around. Not just at night either. We’d go outside for a smoke around 7-8 AM and there’s people outside arguing or trying to get into the hotel who don’t have rooms. A lot of homeless in the back of the hotel and the one next door. I was uncomfortable going outside alone it’s not the best area. $50 deposit which is nice. I haven’t gotten that back since I just checked out today but I’m thinking a few business days. I wouldn’t stay here or near the city again.

Brenda A

Jul 10, 2021

No tienen donde sacar copias. El hombre que nos atendio en la noche para hacer check in fue muy profecional y amigable. Las muejeres que estaban en la mañana cuando les pides la bolsa de desayuno hacen sus caras de molestas. Los cuartos muy chicos. Huele mucho a humedad el hotel. No me gusto que en una de las entradas del hotel fumaran mariguana.

Robbi Marez

Jun 10, 2021

Um off putting

laura Cano

Feb 10, 2020

Este hotel esta bonito, pero estoy tan decepcionada de haber estado ahi por 4 noches, al segundo dia pedi toallas limpias y papel higiénico y no pusieron 🙁 nunca limpiaron el cuarto , no creo regresar ahi 👎

Angelica Ontiveros

Feb 10, 2020

Me gusto

Leonor Vergara

Feb 10, 2020

Excelente

Brenda Rosas Nava

Feb 10, 2019

Groseros con la gente que no habla ingles

TimC4613

Excellent stay

Alissa A. was excellent in all aspects. Professional, courteous, friendly and extremely helpful. Yasmin H. is a byproduct of great management. Also professional, courteous, friendly and helpful. Both...

doug2110

Uneasy feeling

Stayed here with 11 other guys on a golf trip from Wisconsin. Room was nice. No room service. Not notified at check in. Had to ask for towels on day 3 of 5 days. Door was propped open late at night...

MikeWBL

Thornton Place To Stay

- Convenient to town resources and activities - Friendly and helpful staff - Easy to find from the freeway - Clean and reasonably furnished rooms. - Elevator available - No hot breakfast during Covid...

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