Wyndham Garden Cancun Downtown
Av Tulum Sm 4 Mza 14 Entre Av, Near Plaza Las Americas, Cancun, 77500, Mexico
Rating
4.1
Price Level
$
Rooms
136
Pets
No
from £ 463.67
26
May
Wyndham Garden Cancun Downtown, Cancun
Price & Availability
Select your room
Standard King Room ·
Միայն Սենյակ · 1 King Bed
Member’s exclusive price
Non Refundable
Standard King Room ·
Bed & Breakfast · 1 King Bed
Private sale
Non Refundable
Standard 2 Queen Room ·
Միայն Սենյակ · 2 Queen
15% discount
Non Refundable
Junior King Suite ·
Միայն Սենյակ · 1 King Bed
Member’s exclusive price
Non Refundable
Deluxe 2 Queen Family Room (City View) ·
Միայն Սենյակ · 2 Queen Beds
Member’s exclusive price
Non Refundable
Standard Room ·
Միայն Սենյակ
15% discount
Non Refundable
Standard 2 Queen Room ·
Bed & Breakfast · 2 Queen
Junior King Suite ·
Bed & Breakfast · 1 King Bed
Private sale
Non Refundable
Deluxe 2 Queen Family Room (City View) ·
Bed & Breakfast · 2 Queen Beds
Private sale
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Very Good
4.1
850 reviews
5
522
4
381
3
161
2
47
1
38
Customers Review
Value 4.6
Location 4.2
Cleanliness 4.4
Comfort 4.3
Neighborhood 3.9
Amenities 3.8
Condition 4.1
Quality 5
Recomendation 83%
“Upon arrival the lobby roof had two major leaks pouring down onto the lobby floor. The staff in the lobby were not friendly or hospitable during our check in process. We had arrived a day late to check in due to travel issues and as we tried to check in the receptionist proceeded to tell us they canceled our reservation because we did not check in the day before. They did not email, call or text to alert us our reservation was canceled nor did they offer any sort of refund or reimbursement. We had to rebook and pay a small fee for rebooking though we did not authorize a cancellation of our booking. Upon entering our room we experienced a masked stench of cigarette smoke, we confirmed with the reception that we were in a non smoking room however the stench still lingers and is present whenever you enter the room. Also in the room there are two large wet spots with mold on the ceiling. My wife is pregnant and between the cigarette smell and mold ceilings we do not feel comfortable in our room. Lastly, there are few supplies such as small face towels and larger towels. We had one small face towel however it was stained/dirty with brown marks and so was unusable. The breakfast buffet was sub par with a small selection of hot food, cereal, and breads. The staff at breakfast were much more hospitable than our encounters with any other staff in the hotel. For the amount of money charged per night at this hotel we expected higher end amenities, more hospitable staff, and a cleaner and more sanitary stay. For the price of this hotel I would recommend booking elsewhere as it is not worth the amount of money charged from our experience.”
— abraham roman
“Clean, staff was finally and always available. Had to ask for towels but they got them right away. She didn't work and toilet was slow.”
— connie tarbah
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